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Overview

Pay: $23.04 Hourly

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Shift: Must be able to work weekends and evening shifts.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline.pdf) | (Programa de Beneficios de ABM) (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline%20(Spanish).pdf)

Basic Qualifications:

• Must be 18 years of age or older

• No high school diploma, GED or college degree required

• 2 years of experience required.

Responsibilities:

Schedule and dispatch employees, crews/teams, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers.

• Coordinate and arrange for necessary repairs in order to restore service and schedules.

• Relay work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers.

• Confer with clients and/or supervising personnel in order to address questions, problems, and requests for service or equipment.

• Receive or prepare work orders and work schedules.

• Oversee all communications within specifically assigned areas.

• Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency.

• Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information.

• Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements.

• Advise personnel about congestion problems such as construction areas, accidents, weather conditions, other hazards, bottle necks, wait times, etc.

• Ensure timely and efficient movement of resources according to work orders and/or resource schedules.

• Recognize and mitigate a variety of miscellaneous hazards encountered within the department and other work environments, i.e., surroundings, mechanized equipment, and hazardous materials.

• Cabin

• Monitor daily departing flights and create/update the log sheet.

• Create a service log.

• Maintain periodic contact with service personnel to ensure completion of assigned cabin service duties.

• Inform the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight.

• Create reports to monitor activity and operations.

• Passenger Service

• Create a work order for every customer that requires assistance.

• Assign any new request to the closest available agent to the passenger/request location.

• Maintain contact periodically with the agent to ensure the request is accomplished in a timely and professional manner.

• Inform the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight.

• Ensure employees come to work in (and stay in) uniform.

• Control wheelchair and radio distribution to employees at the beginning and ends of their shifts.

• Forecast staffing to ensure adequate staffing levels to meet the demand.

• Required to push passengers and assist with luggage for the passenger, when needed.

• Transportation

• Create a work schedule for on-duty drivers.

• Assign drivers to necessary routes.

• Maintain periodic contact with the drivers to ensure that all transportation vehicles are safely and efficiently completing their assigned tasks.

• Keep drivers informed of possible hazards, including inclement weather.

• Inform the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1

REQNUMBER: 139252

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.