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Summary The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is in the National Museum of African American History and Culture (NMAAHC). The National Museum of African American History and Culture is a national museum for the study and exhibition of African American history and culture. Responsibilities The Support Services Specialist is responsible for the logistical and administrative support of the Public Programs. In this position, you will: perform a variety of duties related to the administration and implementation of Public Programs series. schedules and maintain multiple program spaces and calendars; ensure appropriate supplies, materials and technology are available and ready for each program; and cleans up to make sure the space is ready for the next program. Handles all aspects of the program including scheduling meetings, keeping notes, and gathering/organizing and coordinating distribution of information. update support requirements (e.g. personnel, equipment and facilities) for the operation of the program. develop materials and multi-media presentations to communicate the work of the team to colleagues and key stakeholders. receive telephone calls and visitors interested in the program and determines which call/visitor can be responded to personally and which should be directed elsewhere upon receipt of necessary background information. prepare drafts, copy edits and prepare program activity materials required for each program. conduct content and logistical research related to program activities. Requirements Conditions of Employment Requires career/career-conditional status or eligibility. Males born after 12/31/59 must be registered with Selective Service. Conditions of Employment Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information. For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website. Some light to moderate physical effort may be required. Qualifications Basic Qualification: Experience that equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-08 level in the Federal Service. For this position, specialized experience is defined as demonstrated experience handling the logistical arrangements including travel, lodging, ground transportation and digital platforms for public meetings/programs; maintaining a schedule of programs and deadlines including updates to the organization's website; and performing other administrative tasks for an office/unit. Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week. In an effort to streamline our hiring process, SI employees whose current position of record is in the same job series (0342) and who are in a Federal competitive appointment as this advertised position, are not required to submit a transcript with your application package. However, if selected, you will be required to provide a copy of your transcript before your start date in the position. Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Education There is no positive education requirement for this position. Additional Information This position is included in the bargaining unit. Recruitment Incentive: Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.