"Alerted.org

Job Description

AutoZone is seeking a Lead Systems Engineer specializing in Telecom Infrastructure, with advanced expertise in automation and unified communications. This leader will architect, plan, and deploy robust telecom solutions, driving the modernization of AutoZone’s communications environment, especially through Webex Calling and Cisco platforms. The role is critical for ensuring scalable, secure, and highly available telecom services across hybrid and multi-cloud environments

Responsibilities

+ Lead the design, deployment, and lifecycle management of telecom and unified communications infrastructure, focusing on Webex Calling and Cisco technologies.

+ Architect and implement automation solutions for telecom operations to improve reliability, efficiency, and scalability.

+ Serve as the subject matter expert for Cisco voice and collaboration platforms, including integration with cloud and hybrid environments like Cisco CCE and other contact center solutions.

+ Develop and maintain automation scripts and frameworks (e.g., Terraform, Python, etc).. for network and telecom provisioning, monitoring, and troubleshooting.

+ Oversee the deployment and lifecycle of IP telephony, conferencing, and contact center solutions, ensuring seamless user experiences.

+ Provide third-tier support and participate in on-call rotations, resolving complex telecom and network issues.

+ Collaborate with cross-functional teams to align telecom strategies with business objectives and digital transformation initiatives.

+ Mentor and guide team members on best practices in telecom infrastructure and automation.

Qualifications

+ Knowledge of SIP Trunking and Session Border Controllers (SBCs), preferably with experience in AT&T BVoIP and IP Flex solutions utilizing Ribbon Core SBCs and Cisco CUBE platforms.

+ Bachelor’s degree in Computer Science, Engineering, or a related field (master’s preferred).

+ 10+ years of network/telecom engineering experience, with at least 3–5 years focused on cloud and automation-driven telecom solutions.

+ Demonstrated expertise in Webex Calling, Cisco Unified Communications Manager (CUCM), Cisco gateways, and related collaboration tools.

+ Hands-on experience with automation frameworks (Terraform, Python, Ansible) for telecom/network operations.

+ Strong understanding of cloud networking (GCP or Azure), hybrid and multi-cloud architectures.

+ Advanced knowledge of routing protocols (SIP, OSPF, EIGRP, BGP, TCP/IP, NAT) and security protocols (TACACS/RADIUS).

+ Experience with Cisco SD-WAN (Viptela), Meraki, and network management systems (SolarWinds, NetQoS).

+ Familiarity with virtualization (VMware ESX) and orchestration tools.

+ Relevant certifications (e.g., Cisco CCNP/CCIE Collaboration, Webex Calling Specialist, Google Network certification, Generative AI) are highly desirable.

+ Excellent communication, leadership, and mentoring skills.

About Autozone

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):

+ Competitive pay

+ Unrivaled company culture

+ Medical, dental and vision plans

+ Exclusive discounts and perks, including an AutoZone in-store discount

+ 401(k) with company match and Stock Purchase Plan

+ AutoZoners Living Well Program for free mental health support

+ Opportunities for career growth

Additional Benefits for Full-Time AutoZoners:

+ Paid time off

+ Life, and short- and long-term disability insurance options

+ Health Savings and Flexible Spending Accounts with wellness rewards

+ Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:

An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. ​

**Job Identification** 48701

**Job Schedule** Full time