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Description

Director Imaging Services LPH BFH

UCHlth Longs Peak Hospital, US:CO:Longmont, BF Hospital Administration

Pay: $119,725 - $191,568 / year. Pay is dependent on applicant's relevant experience

This position is an on-site role and does not offer a hybrid or remote option

The Director of Imaging Services is responsible for the overall direction, management, and operational efficiency of the Imaging Services department(s), primarily focusing on optimizing the patient journey and ensuring the highest clinical quality and safety standards. The Director will strategically manage financial performance, regulatory compliance, and staff development and foster strong, patient-focused relationships with medical staff and other departments. This leader will develop and implement strategic plans prioritizing patient needs, comfort, and outcomes while ensuring high-quality, safe, and cost-effective imaging services aligned with the organization's mission and vision.

Responsibilities:

Patient-Centered Strategic Leadership and Planning:

+ Develop, implement, and monitor the strategic plan for Imaging Services, ensuring it directly supports the organization's overall strategic goals and emphasizes enhancing patient access, experience, and outcomes.

+ Analyze market trends, competitor activities, patient feedback, and evolving needs to inform strategic decision-making.

+ Collaborate with senior leadership, medical staff, and other departments on strategic initiatives.

Operational Management:

+ Oversee the daily operations of all imaging modalities, ensuring efficient workflows, optimal resource utilization, and timely service delivery that minimizes patient wait times and anxiety.

+ Develop and maintain departmental policies, procedures, and protocols that follow best practices and regulatory requirements, with a focus on creating a seamless, comfortable patient experience. Monitor and analyze key performance indicators (KPIs) for efficiency, productivity, patient throughput, and financial performance, while always considering their impact on patient access and satisfaction.

+ Implement process improvement initiatives to enhance operational effectiveness and optimize patient flow, comfort, and communication.

+ Manage equipment maintenance, repairs, and procurement in collaboration with relevant departments, ensuring reliable technology is available for accurate diagnoses and patient care.

Clinical Quality and Patient Safety:

+ Ensure the delivery of high-quality imaging services that meet or exceed professional standards and regulatory requirements, placing patient safety and diagnostic accuracy at the forefront.

+ Implement and monitor quality assurance and quality control programs with a direct focus on minimizing risks and ensuring the best possible outcomes for every patient.

+ Promote a culture of patient safety and actively participate in safety initiatives, empowering staff to prioritize patient well-being in all aspects of their work.

+ Oversee the credentialing and privileging of imaging staff in collaboration with medical staff services, ensuring that highly qualified professionals are providing care to our patients.

+ Ensure strict compliance with radiation safety protocols to protect both patients and staff from unnecessary exposure.

Financial Management:

+ Develop and manage the departmental budget, ensuring fiscal responsibility and cost-effectiveness to maximize resources available for patient care and technological advancements.

+ Monitor revenue and expenses, identify variances, and implement corrective actions to ensure the financial sustainability of providing high-quality patient services.

+ Participate in developing pricing strategies for imaging services that balance patient affordability and access to necessary care.

+ Optimize billing and coding practices to ensure accurate reimbursement and reduce administrative burdens for patients and the organization.

+ Identify opportunities for revenue enhancement and cost reduction that can be reinvested in improving patient care and services.

Human Resources Management:

+ Recruit, hire, train, supervise, and evaluate imaging services staff, prioritizing candidates who demonstrate empathy, compassion, and a commitment to patient-centered care.

+ Foster a positive and collaborative work environment that promotes teamwork, professional growth, and employee engagement, recognizing that a supported and engaged team provides better patient care.

+ Develop and implement staff development and continuing education programs, ensuring staff have the knowledge and skills to provide the highest level of patient care and to utilize technology effectively.

+ Address employee relations issues in a timely and effective manner, maintaining a supportive environment that allows staff to focus on patient needs.

Ensure appropriate staffing levels to meet patient needs and operational demands, guaranteeing timely access to imaging services.

Physician Relations:

+ Build and maintain strong, collaborative relationships with referring physicians and radiologists, fostering open communication to ensure seamless, coordinated patient care.

+ Serve as a primary point of contact for physician inquiries and concerns related to imaging services, facilitating efficient communication that benefits patient management.

+ Collaborate with medical staff to optimize imaging protocols and ensure appropriate service utilization, resulting in the most effective diagnostic pathways for our patients.

+ Participate in medical staff meetings and committees as required, representing the needs and perspectives of the imaging department in the context of overall patient care.

Regulatory Compliance and Accreditation:

+ Ensure departmental compliance with all applicable federal, state, and local regulations, as well as accreditation standards, demonstrating our unwavering commitment to patient safety and quality standards.

+ Oversee preparation for and participation in regulatory surveys and accreditation processes, reinforcing our commitment to providing a safe, high-quality environment for our patients.

+ Stay abreast of regulatory and standard changes and implement necessary policy and procedure updates, proactively ensuring the continued safety and well-being of our patients.

Technology and Innovation:

+ Evaluate and recommend new imaging technologies and equipment to enhance diagnostic capabilities and directly improve patient outcomes and the quality of information available to physicians.

+ Oversee the implementation and integration of new technologies within the department, ensuring a smooth transition that benefits both staff and patients.

+ Ensure staff are properly trained on new equipment and software, empowering them to use technology effectively for accurate diagnoses and patient care.

+ Explore opportunities to leverage technology to improve efficiency and enhance patient access to scheduling, results, and communication.

At UCHealth, We Improve Lives

Employees are our number one asset.

UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *

Recognition

+ Performance bonus: UCHealth offers an Annual Performance Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, and financial goals.

+ Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.

+ Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.

Health and well-being

+ Medical, dental and vision coverage.

+ Access to 24/7 mental health and well-being support for employees and dependents.

+ Discounted gym memberships and fitness resources.

+ Free Care.com membership.

+ Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.

+ Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.

+ New employees receive an initial PTO load with first paycheck.

+ Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.

+ Employer-provided short-term disability and long-term disability with a buy-up coverage option.

Retirement and savings

+ 403(b) plan with employer matching contribution.

+ Additional 457(b) plan may be available.

+ Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.

Education and career growth

+ UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.

+ Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.

+ Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.

+ Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.

+ Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.

*Eligibility for some programs is based on an employee's scheduled work hours.

We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in ay terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization.

Who We Are (uchealth.org)