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Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

+ This job is a member of the Global HR Investigations & Policy team within the People Division.

+ This job also supports the administration of the human resources policies, procedures, and programs.

What you'll do

+ Conducts investigations into claims of potential harassment, retaliation, and discrimination both domestically and internationally; escalates to senior personnel as needed

+ Provides investigations findings and summaries

+ Partners with operational leadership in investigations into potential violations of company policies

+ Conducts various data analysis on complaints and related metrics, monitors for patterns and trends to identify areas of concern and offer policy/training enhancements

+ Partner with internal and external counsel when appropriate

+ Investigates and drafts responses for external complaints and charges to defend the Company's position and interests

+ Conducts ongoing formal and informal HR training on matters such as sexual harassment and discrimination, and other work environment related matters

+ Represents the People partner team on various projects/committees

+ Serves as an advocate for our employees

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

+ Bachelor's degree in relevant field or equivalent experience/training (Human Resources, Criminal Justice/Criminology, Law Enforcement, Corporate Investigations)

+ 3 years of professional level experience in 1 or more of the following areas: employee relations; internal affairs; investigative reporting/writing; EEOC Investigations; or mediation/arbitration.

+ 5+ years of experience handling internal complaint workplace investigations, involving on-site, in-person interviews.

+ Must be thoroughly familiar with state and federal employment laws including but not limited to; FMLA, ADA, FLSA, NLRB, Title VII, etc.

Preferred Qualifications- Education & Prior Job Experience

+ Juris Doctorate/Law Degree, MBA or master’s degree in human resources or related field

+ Investigative/interview certification through a national or internationally recognized organization

+ Prior experience working with represented groups

Skills, Licenses & Certifications

+ Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.

+ Strong initiative and solid judgment abilities/skills

+ Strong analytical, fact-finding and evidence gathering skills

+ Ability to demonstrate effective problem-solving and decision-making skills

+ Ability to demonstrate excellent project management skills

+ Ability to handle sensitive and confidential information appropriately

+ Ability to exercise a sense of urgency in handling multiple cases/priorities and produce results

+ Ability to build and maintain positive relationships, be able to partner, use a subtle style and work collaboratively with others

+ Ability to travel 25%+ of time

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

+ Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

+ Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.