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Assistant Director of Management Information Systems Grade 27 Salary $70,657.60 ($33.97 hour) - $79,560.00 ($38.25 hour)

PURPOSE OF CLASSIFICATION

The Assistant Director of Information Technology assists The Director in the direction and supervision of IT staff, the management of IT functions and systems operations as well as the delivery of IT services to county end-users.

MINIMUM QUALIFICATIONS

Any combination of education and experience equivalent to graduation from an accredited college or university with a bachelor’s degree in computer science or a related field and four years of related work experience in the field of Information technology, some of which shall have been in a supervisory capacity. Must possess and maintain a valid Georgia driver’s license.

ESSENTIAL FUNCTIONS

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

+ Works in close collaboration with the Director of Information Technology in providing leadership, direction, and guidance to staff and managing operational activities to achieve the department’s long and short-range goals and business objectives.

+ Assists the Director of Information Technology in formulating and implementing policies, procedures, and standards. Implements and manages customer support and technical services support models that address and bring resolution to the technical needs of the county.

+ Takes a lead role in project management for new system implementations, expansions, replacements, and upgrades. Must interact regularly with other departments, vendors, contractors, and other parties.

+ Analyze, develop, and recommend plans and solutions to network, operational, management, business process, telecommunications, and Data Center operations services including hardware and software activities and associated problems.

+ Analyze, create, test, modify and/or implement computer hardware and software applications for all county departments; makes computer configuration changes at the system level to maintain a high level of workload performance for all users.

+ Interfaces directly with management and computer users at all levels to define system requirements and database data sets.

+ Processes a variety of documentation associated with departmental operations, per established procedures and within designated timeframes; distributes documentation or maintains records as appropriate.

+ Compiles and/or tracks various administrative and/or statistical data pertaining to departmental operations; performs basic research as needed; makes applicable calculations; prepares and generates reports; maintains records.

+ Receives various documentation; reviews, processes, responds, forwards, maintains, and/or takes other action as appropriate.

+ Maintains a working knowledge of various software programs to operate a computer in an efficient and effective manner.

+ On call support 24/7 on a rotation

KNOWLEDGE, SKILLS, AND ABILITIES

+ Knowledge of various operating systems, security access, operations security, office 365 administration, and database services.

+ Understanding and experience with Network infrastructure management, VLAN management, IP routing technology, firewall management, and IP subnetting.

+ Wide range of experience with hardware and software maintenance/troubleshooting

+ Excellent communication and organizational skills

MINIMUM QUALIFICATIONS

Any combination of education and experience equivalent to graduation from an accredited college or university with a bachelor’s degree in computer science or a related field and four years of related work experience in the field of Information technology, some of which shall have been in a supervisory capacity. Must possess and maintain a valid Georgia driver’s license.

MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS

PHYSICAL REQUIREMENTS: Must be able to operate a variety of automated office/computer equipment including a personal computer, mainframe computer, and peripherals. Must be able to use body members to work, move, or carry objects or materials. Physical demand requirements are at levels of those of medium work.

DATA COMPREHENSION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

INTERPERSONAL COMMUNICATION: Requires the ability to speak with and/or signal people to convey or exchange information, including giving assignments and/or directions to co-workers, and/or directions to co-workers or assistants as well as communicating with the general public.

LANGUAGE ABILITY: Requires ability to read a variety of financial, personnel/payroll, and computer-related documentation, directions, instructions, and methods and procedures. Requires the ability to complete forms and to write job related documentation and reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice.

INTELLIGENCE: Requires the ability to learn and understand complex technical principles and techniques; to understand departmental policies and procedures; to make independent judgments in absence of supervision; and to acquire and be able to expound on knowledge of topics related to primary occupation.

VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow verbal and written instructions.

NUMERICAL APTITUDE: Requires the ability to add and subtract totals; multiply and divide totals; determine percentages; and determine time and weight.

FORM/SPATIAL APTITUDE: Requires the ability to visually inspect items for proper length, width, and shape using job related equipment.

MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using automated office/computer equipment.

MANUAL DEXTERITY: Requires the ability to handle a variety of items, automated office/computer equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting motion or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.

COLOR DIFFERENTIATION: May require the ability to discern color.

INTERPERSONAL TEMPERAMENT: Requires the ability to deal with and relate to people beyond giving and receiving instructions. Must be able to adapt to and perform under minimal stress when confronted with an emergency.

PHYSICAL COMMUNICATION: May require the ability to talk, express, or exchange ideas by means of spoken words and/or hear and perceive nature of sounds by ear.