• Systems Analyst

    Robert Half Technology (Jacksonville, FL)


    Description

    We’re seeking a Systems Analyst with strong experience supporting Single Sign-On (SSO), Active Directory, and Microsoft Entra ID (Azure AD) to help design, maintain, and optimize secure identity and authentication solutions. This role sits at the intersection of technical identity systems and business analysis, supporting both enterprise users and application integrations.

     

    You’ll work closely with IAM, infrastructure, security, and business stakeholders to ensure seamless authentication, authorization, and access governance across cloud and hybrid environments.

    Key Responsibilities

    Identity & Technical Support

     

    + Design, configure, and support SSO integrations using SAML, OAuth 2.0, and OpenID Connect

    + Administer and support Microsoft Entra ID (Azure AD) and on-prem Active Directory in hybrid environments

    + Manage user accounts, security groups, RBAC, and identity lifecycle processes

    + Troubleshoot authentication, authorization, and federation issues across SaaS and internal applications

    + Support B2B/B2C identity scenarios, guest access, and external identity providers as needed

    + Enforce security best practices including least privilege (PoLP) and segregation of duties (SoD)

     

    Systems & Business Analysis

     

    + Gather and document business and technical requirements for identity-related initiatives

    + Translate business needs into functional specifications and integration designs

    + Create and maintain documentation: workflows, system diagrams, SOPs, and configuration guides

    + Partner with stakeholders to analyze gaps and recommend identity and access improvements

    + Support UAT, releases, and post-implementation validation

     

    Operations & Collaboration

     

    + Provide Tier 2/3 support for identity and access issues, including on-call rotation if required

    + Act as a liaison between technical teams and non-technical business users

    + Coordinate with vendors and application teams during SSO onboarding and upgrades

    Requirements

    Required Qualifications

    + Experience supporting SSO and identity federation

    + Hands-on experience with Microsoft Entra ID (Azure AD) and Active Directory

    + Working knowledge of SAML, OAuth 2.0, OpenID Connect

    + Understanding of IAM concepts, RBAC, MFA, and identity lifecycle management

    + Strong analytical, troubleshooting, and documentation skills

    + Ability to communicate technical concepts clearly to non-technical audiences

    Preferred Qualifications

    + Experience with identity platforms such as Okta, Ping Identity, or similar

    + Exposure to hybrid identity environments (Azure AD Connect, Cloud Sync)

    + Familiarity with API integrations and SaaS application onboarding

    + Experience working in Agile environments using Jira, Confluence, or similar tools

    + Background in regulated or enterprise environments (healthcare, finance, education, etc.)

     

    Why Join?

     

    + Work on high-impact identity and security initiatives

    + Collaborate across business, security, and IT teams

    + Be part of a modern, cloud-first identity strategy

    + Competitive compensation and growth opportunities

     

    Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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