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Job Description

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Digital & Information Services

**Work Type:** Full Time (Total FTE between 0.9 and 1.0)

**Shift:** Shift 1

**Work Schedule:** 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

**Pay Range:** $50.68 - $75.51 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The Product Manager of Clinical Applications, Epic Community Partnerships, plays a critical role in shaping and delivering the strategy and roadmap for clinical application products that support high-quality, connected patient care. In this role, you will partner closely with clinical, operational, financial, and IT leaders to prioritize initiatives, guide product development, and ensure solutions are aligned with both business goals and clinical workflows.

You will provide strategic direction and hands-on oversight to application product teams, balancing new development with ongoing operations to deliver meaningful, reliable technology solutions. Acting as a key liaison between Digital & Information Services, operational leadership, and external partners, you will help ensure seamless integration, strong partnerships, and continuity of care across the healthcare ecosystem. The Product Manager of Clinical Applications exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

+ **Product Strategy:** Develop and execute a comprehensive product strategy that aligns with stakeholder goals and delivers excellent continuity of care for patients. Contribute to translating business requirements into actionable product and technical requirements.

+ Stakeholder and Vendor Management: Develop strong relationships and regularly communicate with product stakeholders, customers, and vendor partners to shape the product strategy while surfacing and prioritizing needs. Anticipates and is proactive towards meeting customer needs.

+ Roadmap Development: Create and maintain a product roadmap that prioritizes features and enhancements based on user feedback, market trends, and business objectives.

+ Application and Infrastructure Collaboration: Work closely with application, infrastructure, cybersecurity, and services support leadership to better understand capabilities and requirements to ensure successful product development and launch. Works within IS to present consistent messaging to the customer. Participates in strategic planning and department coordination.

+ **Product Demonstration:** Create and maintain viable product demonstration content in collaboration with application teams to provide meaningful content to operational partners.

+ Provides technical advice to operational leadership when implementing new workflows or applications.

+ Balances needs for support, maintenance, and administrative tasks with projects.

+ Monitors group portfolio of projects; works with the project teams to identify and resolve risks and issues.

Job Requirements:

+ Bachelor’s degree in computer science, information systems, health care or related fields.

+ An Associate’s Degree and nine to ten (9-10) years of related experience will be accepted in lieu of a bachelor’s degree.

+ Six years of overall experience leading to increasing responsibilities.

+ Strong understanding of clinical workflows in a healthcare setting.

+ Strong oral and written communication skills.

+ Demonstrated influencing skills.

+ Demonstrated ability to creatively solve complex issues.

+ Command of common office tools (e.g. Microsoft Office Suite, Visio).

Preferred Job Qualifications:

+ Epic Community Connect customer service or application support experience.

+ Epic certification in a core outpatient application (Prelude, Cadence, Ambulatory, or Resolute Professional Billing).

+ Epic certification in additional applications (Care Everywhere, EpicCare Link, Referrals, MyChart).

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

**Position** Product Manager, Clinical Apps - Epic Community Connect

**Location** US:IL:Chicago

**Req ID** 23557