"Alerted.org

Description

Job Title: UX Researcher (Short-Term Contract)

Duration: January 19, 2026 – April 3, 2026

Team: Product Research & Design

Focus: Business Enablement Portals

Role Overview

We are seeking a skilled UX Researcher to join our Product Research and Design team for a high-impact, short-term assignment. In this role, you will be embedded within the Business Enablement Portals product team, collaborating closely with Product Managers and Product Designers to ensure our digital tools meet the complex needs of our users.

Your primary focus will be understanding the operational workflows of Restaurant Operators, Store Managers, and Corporate Support Staff to help refine requirements and validate design concepts for our business-critical portals.

Key Responsibilities

+ User Discovery: Quickly gain a deep understanding of the daily activities, pain points, and goals of our target user populations (Retail/Restaurant Operations and Corporate Staff).

+ Stakeholder Engagement: * Develop comprehensive stakeholder interview guides.

+ Lead collaborative workshops to generate, validate, and refine product requirements.

+ Synthesize findings into actionable insights for the design and product management teams.

+ Concept & Usability Testing:

+ Design and execute concept test plans for moderator-led walkthroughs.

+ Develop and lead usability test plans for user-led prototype testing.

+ Conduct research through a mix of in-person sessions and remote platforms (e.g., Microsoft Teams, UserTesting.com).

+ Synthesis & Collaboration: Transform raw data into clear, persuasive reports and presentations that guide the product roadmap and design iterations.

Requirements

Qualifications & Skills

+ Proven Research Experience: Demonstrated success in end-to-end UX research, specifically for B2B portals or enterprise-level business tools.

+ Methodology Expertise: Strong command of both generative (interviews, workshops) and evaluative (usability testing, concept validation) research methods.

+ Facilitation Skills: Experience leading stakeholder workshops and moderated research sessions, both in-person and remotely.

+ Adaptability: Ability to hit the ground running in a fast-paced environment and manage multiple research workstreams simultaneously.

+ Tool Proficiency: Familiarity with remote research tools (UserTesting.com or similar) and collaboration platforms like Microsoft Teams.

Innovation starts with people.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .