• Logistics Specialists

    Robert Half Finance & Accounting (NJ)


    Description

    Position Summary:

    The Logistics Claims Specialist is responsible for managing and resolving freight claims related to loss, damage, and service failures across the supply chain. This role ensures timely and accurate processing of claims, maintains compliance with carrier agreements, and provides exceptional support to internal teams and external partners. The ideal candidate will have strong analytical skills, attention to detail, and experience in logistics operations.

    Key Responsibilities:

    + Claims Management:

    + Investigate, file, and track freight claims for loss, damage, and shortages with carriers and vendors.

    + Ensure claims are processed accurately and within contractual timelines.

    + Documentation & Compliance:

    + Collect and review all required documentation (BOLs, PODs, invoices, photos) to support claims.

    + Maintain compliance with carrier agreements and company policies.

    + Communication & Coordination:

    + Serve as the primary point of contact for claims inquiries from carriers, customers, and internal teams.

    + Collaborate with operations, customer service, and finance teams to resolve discrepancies.

    + Reporting & Analysis:

    + Monitor claim trends and provide regular reports on claim status, recovery rates, and root cause analysis.

    + Recommend process improvements to reduce claim frequency and cost.

    Requirements

    Qualifications:

    + Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field (preferred).

    + 2+ years of experience in logistics, transportation, or claims management.

    + Strong knowledge of freight claim processes and carrier liability rules.

    + Proficiency in MS Office and logistics management systems.

    + Excellent communication, negotiation, and problem-solving skills.

    Preferred Skills:

    + Experience with LTL, FTL, and parcel carriers.

    + Familiarity with international shipping and customs documentation.

    + Ability to work in a fast-paced environment and manage multiple priorities.

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .