• Patient Access Specialist

    Robert Half Office Team (Evansville, IN)


    Description

    Are you passionate about providing exceptional support to patients and streamlining healthcare operations? We invite you to apply for the Patient Access Specialist role—one of the most in-demand non-clinical healthcare positions in the United States. Join a collaborative and dynamic environment where your attention to detail and customer-first mindset will truly make a difference.

     

    Hours for the position: 6am - 6:30pm CST (3 12 hour shifts per week including weekends and holidays)

    Responsibilities for the position include the following:

    + Serve as the first point of contact, interacting with patients both over the phone and in person.

    + Manage a high volume of incoming calls, schedule appointments, and coordinate procedures across hospitals and outpatient centers.

    + Collect and enter patient demographic, billing, and insurance information with accuracy.

    + Address patient questions, provide education on procedures and financial responsibility, and update relevant staff on patient status.

    + Communicate and collaborate effectively with medical staff, clinical departments, and ancillary teams to optimize scheduling and patient flow.

    + Multitask across various technology systems to complete administrative functions.

    + Perform additional duties and projects as assigned.

    Requirements

    + High school diploma or GED.

    + Minimum of one year of call center experience.

    + Strong attention to detail and demonstrated customer service skills.

    + Ability to multitask and operate efficiently while using several computer systems simultaneously.

    + Proven capability to manage a large volume of phone calls in a fast-paced environment.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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