• Bilingual Policy Service Specialist

    Robert Half Office Team (Las Vegas, NV)


    Description

    We are looking for a dedicated Bilingual Policy Service Specialist to join our team in Las Vegas. In this Contract to permanent role, you will play a pivotal part in supporting our annuity and life insurance operations by delivering top-tier service and managing critical administrative tasks. The ideal candidate thrives in a collaborative environment, demonstrates exceptional attention to detail, and excels in client communication.

    Responsibilities:

    • Provide timely updates to clients regarding their application statuses and coordinate follow-ups with carriers within designated timeframes.

    • Review incoming leads and ensure application details are accurate while managing administrative procedures with precision.

    • Adapt to shifting priorities and contribute to special projects or initiatives as directed by leadership.

    • Utilize computer applications such as Microsoft Outlook, Word, and Excel to maintain client records, generate reports, and track progress.

    • Offer empathetic and thorough solutions to client inquiries while addressing potential concerns effectively.

    • Process information and update records with a meticulous focus on accuracy and detail.

    • Represent the company's values by maintaining a high standard of conduct and delivering exceptional communication in all interactions.

    Requirements

    • Bilingual - English & Spanish

    • Proficiency in using Microsoft Office applications, including Outlook, Word, and Excel.

    • Ability to learn quickly and adapt to new processes, tasks, and directions.

    • Strong written and verbal communication skills; bilingual applicants are highly encouraged to apply.

    • A proactive attitude with a passion for continuous learning and growth.

    • High level of attention to detail and the ability to stay focused in a fast-paced environment.

    • Flexibility to take on special projects and adjust to evolving priorities as needed.

    • Experience in customer service, support, insurance operations, and CRM systems is preferred.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .