• Customer Service

    Robert Half Office Team (West Des Moines, IA)


    Description

    Are you passionate about helping people, solving problems, and delivering top‑notch service? We’re looking for a dedicated and enthusiastic Customer Service Representative to join our growing team in West Des Moines, IA! In this role, you’ll be a trusted point of contact for our clients, ensuring their questions are answered and their claims are handled smoothly and accurately. This long‑term contract position offers stability, hands‑on experience, and room to grow professionally.

    Responsibilities:

    Answer inbound customer calls with confidence, professionalism, and a positive attitude.

     

    Provide outstanding customer service by delivering accurate information and personalized support.

     

    Process claims efficiently and accurately, ensuring all documentation is complete and compliant.

     

    Maintain and update customer records using various computer systems and software tools.

     

    Meet quality assurance standards on every interaction to ensure a great client experience.

     

    Work closely with teammates to resolve complex issues and continuously improve service delivery.

     

    Use Microsoft Word, Excel, and Outlook for data entry, tracking, and communication.

     

    If you enjoy helping others, thrive in a busy environment, and want to build a solid foundation in customer service, we’d love to hear from you! Please apply today on our Robert Half website or call 515.706.4974

    Requirements

    Requirements:

    • At least 1 year of experience in customer service or a related field.

    • Strong attention to detail and the ability to ensure accuracy in all tasks.

    • Proficiency in basic computer skills, and Microsoft suite.

    • Ability to excel in a fast-paced environment while maintaining high-quality results.

     

    If you enjoy helping others, thrive in a busy environment, and want to build a solid foundation in customer service, we’d love to hear from you! Please apply today on our Robert Half website or call 515.706.4974

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .