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C'est plus qu'un métier

En tant que spécialiste de la logistique contractuelle chez Kuehne+Nagel, vous gérerez les opérations d'entreposage de bout en bout pour nos clients. En le faisant avec précision, vous contribuez non seulement au succès de votre équipe, mais aussi aux opérations quotidiennes et au succès de l'entrepôt et des centres de distribution. Par exemple, stocker et livrer des fleurs délicates et des ingrédients frais aux magasins locaux pour les déjeuners de tous les jours et les fêtes de famille. Chez Kuehne+Nagel, notre travail contribue vraiment à plus que ce que nous imaginons.

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At Kuehne+Nagel we are resourceful, diligent, and thorough. Our work ethic is built on ceaseless hard work and dedication to our craft. If you have a relentless mindset for excellence in customer service, consider joining us at our site in Shelbyville, KY.

As a Customer Service Representative, you will work in the warehouse intercepting, processing, and keying orders into our system. As the primary contact for our internal departments and external customers, you must have an outgoing, professional demeanor, excellent verbal and written communication skills, and a passion for quickly solving problems with satisfactory solutions. The right candidate will have a continuous improvement mindset and a tendency towards 5S in the workplace.

How you create impact

+ Examine records and inform customers of shipping dates, anticipated delays, and any additional information needed

+ Promptly respond to emails and customer inquiries, troubleshoot issues, and follow up quickly

+ Enter orders into an automated system

+ Compile, sort, and verify records for accuracy, file documents and reports

+ Embrace and model a culture of belonging in a diverse workforce where all associates feel safe, valued, and included

+ Confer with various departments and carrier personnel to expedite or trace missing or delayed shipments; compile statistics and prepare various reports

+ Sign in Drivers with the correct documentation

+ Gather and assess data and quantify results to ensure accurate and complete information

+ Create and provide internal and external distribution center reports

+ Provide back-up support for other departments when needed

What we would like you to bring

+ 2+ years of full-time customer service experience in a warehousing or distribution environment

+ Intermediate skills in Microsoft Word and Microsoft Excel

+ Experience with AS400 or any Warehouse Management System (WMS)

+ Strong ability to quantify results and create accurate reporting

+ English fluency (written and verbal)

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-onsite

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Qui sommes-nous

La logistique façonne notre vie quotidienne – des biens que nous consommons, aux soins de santé dont nous avons besoin. Chez Kuehne+Nagel, votre quotidien va au-delà de la logistique ; il accompagne les petits comme les grands moments de tout un chacun à travers le monde.

En tant que leader mondial avec une structure solide et avec une vision tournée vers l'avenir, nous offrons un environnement sûr et stable où votre carrière peut avoir un véritable impact. Que nous aidions à livrer des médicaments vitaux, à développer des solutions de transport durables ou à soutenir des associations locales, votre carrière contribuera à bien plus que vous ne l’imaginez.

Il est recommandé aux agences de recrutement de s'abstenir de soumettre des profils non sollicités. Toute candidature présentée sans accord préalable signé sera considérée comme notre propriété et aucun frais ne sera payé.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.