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Description

A professional services firm in Carlsbad is seeking a detail-oriented Collections Specialist to manage customer accounts while maintaining a high level of professionalism and discretion. This role focuses on relationship-based collections and is ideal for someone who understands financial processes and values customer experience.

Key Responsibilities

+ Monitor AR aging and prioritize collection efforts

+ Contact clients regarding overdue balances and resolve issues

+ Investigate billing disputes and coordinate resolutions

+ Document collection activity and maintain accurate records

+ Prepare collection reports for leadership

+ Collaborate with accounting and client services teams

+ Support month-end and audit-related requests

Requirements

+ 3+ years of collections or AR experience

+ Experience in professional or financial services preferred

+ Strong written and verbal communication skills

+ High attention to detail and documentation accuracy

+ Ability to balance firmness with professionalism

+ Proficiency in Excel and accounting/CRM systems

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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