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Description We are looking for a dedicated Field IT Support Specialist to provide hands-on technical assistance for warehouse operations in Springfield, Tennessee. In this fully on-site role, you will ensure the smooth functioning of IT systems critical to purchasing, production control, and logistics processes. This position involves troubleshooting, maintaining, and optimizing hardware, software, and network systems directly within warehouse environments.

Responsibilities:

• Diagnose and resolve on-site IT issues, including hardware malfunctions, software errors, and network connectivity problems.

• Ensure smooth operation of critical applications and systems used in warehouse logistics and production control.

• Install, configure, and maintain IT equipment to meet operational needs.

• Collaborate with development teams to identify and resolve system-related challenges.

• Train warehouse staff on effective use of technology and adherence to best practices.

• Manage user accounts, permissions, security protocols, and data backup systems.

• Assist in deploying new technology systems and performing upgrades across warehouse locations.

• Provide timely and effective technical support to minimize disruptions in operations.

• Document IT processes and maintain accurate records of system configurations and issues. Requirements • Proven expertise in troubleshooting and maintaining computers, devices, and networks.

• Strong analytical skills and the ability to solve technical problems efficiently.

• Excellent communication skills to support users across different organizational levels.

• Willingness to work on-site and travel locally, with occasional visits to other facilities.

• Familiarity with Active Directory and Microsoft Windows 10 systems.

• Experience handling service desk tickets and basic troubleshooting tasks.

• Technical certifications such as CompTIA A+ or Network+ are advantageous.

• Prior exposure to IT support in warehouse or operational settings is preferred. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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