• Customer Service Representative

    Robert Half Office Team (Vista, CA)


    Description

    A healthcare services organization in Vista is seeking a compassionate and detail-oriented Customer Service Representative to support patients and internal teams. This role is ideal for someone who thrives in a structured environment and enjoys helping others navigate appointments, services, and information with care and professionalism.

    Key Responsibilities

    + Answer high-volume inbound calls and respond to inquiries

    + Assist patients with scheduling, general information, and follow-ups

    + Accurately enter and update patient information in systems

    + Coordinate with internal departments to resolve issues

    + Maintain confidentiality and compliance with healthcare regulations

    + Provide clear, empathetic communication to patients

    + Support front office and administrative teams as needed

    Requirements

    + 1–3 years of customer service experience

    + Experience in healthcare or medical offices preferred

    + Strong attention to detail and documentation accuracy

    + Excellent interpersonal and communication skills

    + Ability to handle sensitive information professionally

    + Proficiency in basic computer systems and office software

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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