"Alerted.org

Description

We are looking for an organized and customer-focused Front Desk Clerk to join our team. This role involves providing exceptional administrative and front desk support while ensuring smooth communication with the public and internal departments. As this is a long-term contract position, we seek candidates who are dedicated and capable of handling a variety of tasks in a governmental setting.

Responsibilities:

• Welcome visitors and provide assistance with inquiries at the front desk, ensuring a positive and attentive experience.

• Distribute and manage forms such as claims, complaints, public records requests, and other required documents, including offering Spanish translation support when needed.

• Record and relay complaints to appropriate departments, maintain tracking systems, and follow up with staff and the public as required.

• Prepare meeting spaces by setting up necessary documentation, equipment, and supplies.

• Maintain and organize city clerk files, including agreements, resolutions, ordinances, and other administrative records.

• Receive and document bids, forms, and other submissions at the front counter or via mail for delivery to the city clerk.

• Process administrative citations for violations, including payment collection and tracking non-compliance cases.

Requirements • Minimum of 5 years of experience in an administrative or customer service role.

• Proficient in Microsoft Excel and Microsoft Word for efficient data management and reporting.

• Exceptional communication skills, including fluency in Spanish for effective interaction with diverse populations.

• Strong organizational abilities to handle multiple tasks and maintain accurate records.

• Proven ability to deliver excellent customer service in high-pressure situations.

• Detail-oriented mindset to ensure accuracy in processing applications, licenses, and payments.

• Familiarity with data entry practices and tracking systems.

• Ability to work collaboratively with city staff and departments. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .