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Description

We are looking for a dedicated Front Desk Coordinator to join our team on a contract basis in Saint Louis Park, Minnesota. This role is essential in providing outstanding customer service and administrative support to both visitors and staff. You will play a key part in ensuring smooth day-to-day operations at the front desk and assisting with various city services.

Responsibilities:

• Welcome and direct visitors to the appropriate departments, ensuring a friendly and detail-oriented experience.

• Process credit card transactions for city services, including utility billing and recreational program payments.

• Assist customers with inquiries related to city services, providing clear and helpful information.

• Maintain and support the self-service center for public use, ensuring all equipment is functional and accessible.

• Manage incoming and outgoing mail, including sorting, stuffing envelopes, and preparing items for distribution.

• Handle duplication and scanning tasks for both in-house and contracted needs.

• Answer and manage multi-line phone systems, directing calls to the appropriate staff or departments.

• Support internal teams by addressing service requests and coordinating administrative tasks.

• Provide excellent service to challenging customers while maintaining a detail-oriented approach and composure.

Requirements • Previous front desk or receptionist experience in a fast-paced environment.

• Strong communication skills and the ability to handle customer inquiries with patience and clarity.

• Proficiency in using computer software like Microsoft Teams, SharePoint, and online transaction systems.

• Ability to manage multi-line phone systems efficiently.

• Experience handling financial transactions, including credit card processing.

• Familiarity with mail sorting and other administrative tasks.

• Comfortable working onsite and interacting with a diverse range of people.

• Exceptional organizational skills and attention to detail. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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