• IT Support

    Robert Half Technology (Sandy Springs, GA)


    Description

    Overview

     

    Our client is seeking a hands‑on IT Support Specialist to provide day‑to‑day technical assistance across corporate systems, devices, and office environments. This role supports multiple operating systems, AV setups, and end‑user onboarding/offboarding while contributing to ongoing IT initiatives.

    Key Responsibilities

    End‑User Support

     

    + Provide daily technical support via walk‑ups, tickets, email, chat, and phone.

    + Troubleshoot issues across Windows, macOS, and Linux (Ubuntu).

    + Deliver AV and conference room support for meetings and events.

    + Image and deploy devices using Microsoft Intune/Autopilot.

     

    Systems & Hardware

     

    + Install, maintain, and upgrade computers, software, and peripherals.

    + Support networking, server infrastructure, and multimedia systems as needed.

     

    User Management

     

    + Handle onboarding/offboarding, including equipment setup and account access.

    + Support new hires with workstation setup and IT orientation.

     

    Facilities & Office Tech

     

    + Support client's office locations with facility‑related technology needs.

    + Coordinate with building management, telco providers, and ISPs.

     

    Projects & Initiatives

     

    + Assist with corporate IT projects, upgrades, and process improvements.

    + Contribute to client's technology initiatives as assigned.

    Requirements

    Requirements

    + Strong understanding of corporate IT environments, including common enterprise technology solutions and infrastructure.

    + Hands-on experience supporting Windows, macOS, and Linux (Ubuntu) operating systems.

    + Proven experience providing AV/conference room support for meetings and presentations.

    + Experience imaging and deploying devices using Microsoft Intune/Autopilot.

    + Ability to troubleshoot hardware, software, and peripheral issues in a fast-paced user support environment.

    + Strong customer service skills and the ability to communicate clearly with end users.

     

    Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .