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Description

ESSENTIAL DUTIES - RESPONSIBILITIES: Evaluates clients' current HR, Handbook, and Drug-Free Workplace practices and policies. Identifies gaps and inefficiencies. Provides recommendations by utilizing HR products and services, to maximize client satisfaction and compliance. Assists clients and internal associates with developing and implementing compliant HR policies. Manages assigned accounts based on client needs. Consults with HR Business Partners, internal departments, and clients to ensure client employment/handbook/drug testing/background check policies are aligned with appropriate state and federal laws and regulations. Ensures proper execution of policies and business rules which support, client needs and state and federal laws. Exercises judgment and makes effective decisions when interpreting employment policies and regulations. Communicates with vendor (when applicable) and clients in regards to policies, and best practices. Analyzes and audits cases to ensure accuracy and timely delivery of compliant employee handbook. Serves as a main point of contact for all handbook, drug testing, and background check-related inquiries and issues, both internally and externally. Establishes and maintains strong relationships with clients, vendors and internal associates. Delivers HR services according to Service Level Agreements. Provides a high level of quality service to clients, vendors and internal associates. Identifies discrepancies and follows up to resolve. Resolves escalated issues through problem solving, ownership and follow through. Maintains current knowledge of evolving HR, drug testing, and policy legislations. Performs other related duties as assigned. 1-3 Years Prior experience in Client Service, HR or Benefits. Strong knowledge of federal, state, and local laws pertaining to HR and Leaves Administration. Strong analytical and problem-solving skills. Ability to interact with all levels of an organization. Ability to build internal and external relationships and provide excellent customer service. Excellent verbal and written communication skills. Superior organizational skills. Excellent attention to details. Ability to work independently and in a team environment. Highly adaptable. Active listening skills. Ability to remain empathetic. Demonstrated ability to multi-task. Must be able to work under time constraints and deadlines.

Skills

human resources, Benefits

Additional Skills & Qualifications

1-3 Years Prior experience in Client Service, HR or Benefits. Strong knowledge of federal, state, and local laws pertaining to HR and Leaves Administration. Strong analytical and problem-solving skills. Ability to interact with all levels of an organization. Ability to build internal and external relationships and provide excellent customer service. Excellent verbal and written communication skills. Superior organizational skills. Excellent attention to details. Ability to work independently and in a team environment. Highly adaptable. Active listening skills. Ability to remain empathetic. Demonstrated ability to multi-task. Must be able to work under time constraints and deadlines.

Job Type & Location

This is a Contract to Hire position based out of Miami, FL.

Pay and Benefits

The pay range for this position is $22.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Miami,FL.

Application Deadline

This position is anticipated to close on Jan 18, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.