• Director of Collision

    Premier Truck Group (Dallas, TX)


    Winners Work Here!

     

    Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.

     

    Who is Premier Truck Group?

     

    Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

     

    Why Join Our Winning Team?

    When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:

    Employee Discounts

     

    Medical, Dental, and Vision Insurance

     

    Life Insurance

     

    Employee Assistant Programs

     

    Paid Holidays and Paid Time Off

     

    401k Plan with Employer Match (US)

     

    Group RRSP with Employer Match (CA)

     

    Training

     

    Work-Life Balance

     

    Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!

    Director of Collision Responsibilities:

    Forecasts goals and objectives for the department and strives to meet them

     

    Hires, trains, motivates, counsels, and monitors the performance of the collision department

     

    Prepares and administers with GM’s an annual operating budget for the collision department

     

    Maintains reporting systems required by management and the factory

     

    Monitors the performance of the department using appropriate reports, tracking systems, and surveys

     

    Ability to analyze trends in data and create a course of action for a desired outcome

     

    Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know

     

    Ensures compliance with manufacturer warranty and policy procedures

     

    Accounts for documents; ensures none are missing and are processed correctly

     

    Fosters professional employee development and coordinates with department managers to determine training needs

     

    Establish and maintain good working relationships with customers to encourage repeat and referral business

     

    Keeps abreast of new equipment and tools available and recommends purchases

     

    Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities

     

    Serves as liaison with factory representatives and vendor contacts

     

    Develop and maintain pricing guides and maintenance menus for frequent labor operations, and coordinate the usage throughout the service organization

     

    Handles customer complaints immediately and per company’s guidelines

     

    Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the collision experience

     

    Establishes and maintains good working relationships with other departments

     

    Facilitates and/or conducts training on proper techniques, policies, regulations, and best practices and recommends employees to appropriate training as needed

     

    Understands and follows work rules and procedures

     

    Other duties as assigned

    Director of Collision Requirements:

    Required Education and Experience: High school diploma or equivalent. 3 - 5 years of service experience or equivalent combination of education and experience.

     

    Preferred Education and Experience

     

    Previous Technician experience

     

    Bachelor's degree (B.A.) from four-year college or university

     

    Three to six years related experience and/or training; or equivalent combination of education and experience

    IND-BS

    Ready to Join?

     

    Premier Truck Group is an equal opportunity employer.