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Responsibilities

+ Establishes and maintains vendor relationships, helps negotiate favorable pricing in partnership with ESM, reports on vendor performance, reviews SOC reports, oversees vendor risk, manages incidents, and helps offboard if needed.

+ Leads the management of vendor relationships of moderate to high scope and complexity. Maintains active and positive relationships with designated points of contact with key vendors in order to discuss, resolve, or escalate risk and performance related issues.

+ Leads the monitoring of post contract performance of the vendor based on performance across major risk domains and make change recommendations.

+ Develops and maintains strong internal and external relationships in order to manage cross-departmental and cross-divisional projects (such as 3rd Party Risk Governance, Data Defense escalations, 3SOC Collaboration, Client RFPs, TPRM Hub and Spoke collaboration) and coordinates the resolution of operational problems and issues for assigned critical vendors.

+ Participates in special projects and performs other duties as assigned.

+ A good candidate for this role is not afraid of challenging the status quo, willing to build subject matter knowledge, and is driven to deliver an end-to-end solution to the problems encountered by the team.

Qualifications

+ Three years related work experience.

+ Undergraduate degree or equivalent combination of training and experience.

+ Supply chain or procurement experience is helpful

+ Must be eligible to work in the United States

+ Must have Stakeholder Management experience: Be able to influence, negotiate and present to senior management and principal level stakeholders for effective vendor performance management.

+ Must have Project Management experience: Plan, manage, and execute risk management roadmap for the aligned 3rd parties. This roadmap will include such activities as business reviews, governance meetings, SOC reviews, and due diligence reviews.

+ Must have Analytics and problem-solving skills, for example: Candidate should be able to ask relevant questions to dig deeper into 3rd party related issues. Candidate should be able to intelligently navigate through Vanguard’s organizational structure to find right partners for solving the problem at hand.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.