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Chief of Staff

Salt Lake City, UT - Onsite

Reports To: Chief Executive Officer (CEO)

An established securities broker-dealer located in Salt Lake City is in the process of transitioning from a B2C retail brokerage firm to a B2B outsourcing broker for back and middle office services.

Our client is seeking a highly organized, proactive, and strategic Chief of Staff to support the CEO and help to manage and lead the firm’s operational and organizational transition.

Position Overview

The **Chief of Staff** serves as a strategic partner to the CEO, ensuring effective execution of the firm’s business priorities, providing leadership, communication and coordination across all teams.

This individual will streamline workflows, enhance cross-department communication, manage key initiatives, and support high-impact decision-making. The ideal candidate will have strategic leadership and business services experience, preferably within the finance industry, and comfort operating in a regulated environment with the ability to manage and prioritize both strategic and tactical responsibilities.

Key Responsibilities

_Executive Support & Strategic Alignment_

+ Serve as a trusted advisor to the CEO, providing insight, analysis, and recommendations on both operational and strategic matters.

+ Coordinate and monitor key firm-wide initiatives, ensuring alignment with corporate goals and regulatory obligations.

+ Oversee and continuously improve core business processes to ensure efficiency.

+ Facilitate decision-making by gathering data, conducting analysis, and summarizing updated dashboard reports for the CEO.

_Operational Oversight_

+ Identify operational inefficiencies and implement process improvements across departments.

+ Oversee execution of special projects, including technology upgrades, trading platform enhancements, or market-structure initiatives.

+ Support vendor management, contract review, and third-party service coordination.

_Communication & Leadership_

+ Act as a liaison between the CEO and department leaders, ensuring effective communication and accountability for established KPIs, metrics and deliverables.

+ Manage weekly leadership meetings, track action items, and ensure follow-through.

+ Promote a culture of transparency, support, discipline, and compliance throughout the organization.

_Operations & Compliance Support_

+ Coordinate with the Chief Operations Officer to ensure leadership awareness of operational issues, workflows, priorities, team roadblocks or internal inefficiencies.

+ Ensure that operational procedures align with regulatory requirements and are properly documented.

_Business Development & Strategic Initiatives_

+ Support CEO in evaluating new business opportunities, partnerships, or product offerings.

+ Conduct competitive analysis and market research to inform strategic decisions.

+ Help prepare client presentations, firm marketing materials, and external communications.

_People & Culture_

+ Assist with HR activities by partnering with external agencies administrating benefits and payroll activities, talent recruitment, onboarding, and performance management processes for leadership-level roles.

+ Support professional development initiatives, succession planning and maintain a positive organizational culture.

+ Help manage internal communications and company-wide meetings or events.

Qualifications

_Required_

+ Bachelor’s Degree, MBA preferred but not required.

+ 5–10+ years of strategic leadership experience in business and/or financial services, preferably with broker-dealers, investment firms, or capital markets.

+ Exceptional communication, analytical, and organizational skills.

+ Demonstrated ability to manage complex projects and work cross-functionally.

+ High level of integrity and discretion when handling sensitive information.

+ Prior experience supporting executive leadership in a versatile and dynamic role.

+ Familiarity with identifying inefficiencies and implementing scalable solutions that increase productivity, drive improvement and enhance customer experience.

+ Experience with compliance workflows, project tracking, contracts, vendor relationships, facilities management and office services.

_Key Competencies_

+ Strategic Thinking

+ Executive Presence

+ Project Management

+ Problem-Solving & Adaptability

+ High Emotional Intelligence

_PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States._