• Customer Service Representative

    PrincePerelson & Associates (Lindon, UT)


    Customer Service Representative

    **Pay:** $23.00hr.-$25.00hr.

    **Location:** Lindon, UT (On-site)

    **Schedule:** Monday–Friday, 8:30 AM–5:00 PM

    **Employment Type:** Full-Time

     

    Are you passionate about delivering exceptional customer experiences and looking to grow your career with a stable, forward-thinking company? Join a well-established and growing medical products organization that partners with healthcare professionals and consumers to deliver innovative solutions that make a real impact.

     

    We’re seeking a Customer Service Representative who thrives in a fast-paced environment, enjoys helping people, and takes pride in providing high-quality support. This is a long-term opportunity with a company known for its positive culture, teamwork, and commitment to professional growth.

    What You’ll Do as a Customer Service Representative

    + Provide prompt, high-quality customer support across multiple channels, including phone, email, text, and live chat

    + Conduct proactive outbound calls and texts to ensure customer satisfaction and quality assurance

    + Coordinate replacement parts and repair requests for medical professionals and home-use customers

    + Support internal and field sales teams by managing service requests and digital leads

    + Accurately document interactions in the CRM and contribute to service and performance reporting

    What We’re Looking For in a Customer Service Representative

    + Excellent verbal and written communication skills with the ability to adapt to both medical professionals and consumers

    + Strong computer and technical skills, including CRM systems and Microsoft Office or Google Workspace

    + Detail-oriented, organized, and comfortable managing multiple priorities

    + A positive, proactive mindset with a strong sense of urgency and accountability

    + Reliable, team-oriented, and committed to consistent on-site attendance

    Why Join Us

    + Stable, growing company in the expanding medical technology industry

    + Clear career growth opportunities and skill development

    + Collaborative, supportive culture that values teamwork and innovation

    + Competitive compensation and benefits, including medical insurance and paid time off

    + A role where your work truly makes a difference for patients and healthcare providers

     

    If you’re looking for more than just a job and want to build a career with a company that invests in its people, we’d love to hear from you. Apply today and grow with us.

     

    _PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States._

    _\#INDPTS_