• Dispatch Scheduler 3rd Shift (Dispatch)

    SEI, Inc. Security (Birmingham, AL)


    Dispatch Scheduler 3rd Shift (Dispatch)

     

    Birmingham, AL, United States of America

     

    $17.00 - $17.00

     

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    Overview

     

    Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees.

     

    At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.

     

    As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.

     

    Security Engineers Applicant Management & Hiring Policy: www.securityengineersinc.com/applicant-management-and-hiring-policy

     

    Security Engineers offers competitive wages and benefits.

     

    Security Engineers offers Paid Training at the State Minimum Wage.

     

    To learn more about our company, please visit our website at www.securityengineersinc.com

     

    Security Engineers, Inc. is an Equal Opportunity Employer

     

    Job Skills / Requirements

     

    Dispatch Scheduler Job Description

     

    Schedule

     

    + Full-time, 4 days/week (40 hours)

    + 10-hour shifts: 9 PM – 7 AM

    + Wednesday through Saturday

    + Weekends and holidays required

     

    Role Overview

     

    Security Engineers is seeking a detail-oriented Scheduling Dispatcher to manage staffing schedules and ensure adequate coverage for client sites. This role requires strong organizational skills, clear communication, and the ability to thrive in a fast-paced environment. The Dispatcher will coordinate schedules, respond to emergencies, and maintain accurate records while working closely with internal teams and clients.

    Minimum Qualifications

    + Must possess a valid driver’s license and have reliable transportation

    + Ability to read, write, and speak clear English

    + Clean background; able to obtain required certifications or licenses

    + Availability for first, second, and third shifts

    + High moral character and integrity

     

    Duties & Responsibilities

     

    Scheduling & Coordination

     

    + Establish, maintain, and review staffing schedules

    + Match available staff to positions and communicate schedules via email, text, or phone

    + Minimize avoidable overtime and redeploy staff to cover call-offs

    + Track time-off requests to maintain site coverage

     

    Incident Response & Reporting

     

    + Respond to emergencies, call-offs, and absences to ensure adequate staffing

    + Take, log, and complete daily shift reports

    + Escalate significant incident reports to appropriate managers

     

    Administrative & Communication

     

    + Input schedule changes and client requests into the automated resource system

    + Prepare clear and professional emails and reports

    + Oversee camera feeds to ensure compliance and safety

    Required Skills & Abilities

    Minimum

     

    + Excellent interpersonal and communication skills

    + Strong verbal, problem-solving, and follow-up skills

    + Ability to multitask and work independently

    + High degree of emotional self-control

    + Excellent computer skills; proficient in MS Word and Excel

     

    Preferred

     

    + Experience with WinTeam scheduling software

    + Prior dispatch or scheduling experience

    Physical Requirements

    + Ability to sit for long periods in front of a computer

    + Occasionally bend/twist at waist/knees/neck

    + Stand, walk, and sit for extended periods

     

    Work Location

     

    + One location

    + Work Remotely: No

    Note:

    Responsibilities and requirements listed are not exhaustive. Additional duties may be assigned based on client or company needs.

     

    Security Engineers, Inc. Alabama Security Company License: 00001

     

    Additional Information / Benefits

     

    Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance

     

    This job reports to the Dispatch Branch Manager

     

    This is a Full-Time position

     

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