• House Attendant - Hilton

    Hotel Equities (Harrisburg, PA)


    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable House Attendant for the Hilton Harrisburg in Harrisburg, PA.

    POSITION SUMMARY:

    CLEAN AND MAINTAIN PUBLIC AREAS OF THE HOTEL, ASSIST ROOM/SUITE ATTENDANTS WITH GENERAL CLEANING OF GUEST ROOMS AND SUITES. THIS INCLUDES VACUUMING, SHAMPOOING OF CARPETS; CLEANING/WAXING OF FLOORS; TRASH REMOVAL; STOCKING AND MAINTAINING SUPPLY ROOMS AND OTHER CLEANING DUTIES.

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

    THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.

     

    + 50% - CLEANS PUBLIC CORRIDORS. THIS MAY INCLUDE VACUUMING, MOPPING, SWEEPING, SCRUBBING, WIPING AND DUSTING.

    + 30% - DELIVER LINEN AND SUPPIES TO ROOM ATTENDANTS, STOCK CAGE AREAS.

    + 15% - PARTICIPATES IN THE SCHEDULED GENERAL CLEANING OF GUEST ROOMS.

    + 5% - REPORTS MAINTENANCE REQUESTS TO ENSURE PUBLIC APREAS COMPLY WITH BRAND STANDARDS.

    OTHER DUTIES

    + DEMONSTRATE WORKING KNOWLEDGE OF THE SERVICE STANDARDS. REGULAR ATTENDANCE IN CONFORMANCE WITH THE STANDARDS, WHICH MAY BE ESTABLISHED BY HILTON FROM TIME TO TIME, IS ESSENTIAL TO THE SUCCESSFUL PERFORMANCE OF THIS POSITION.

    + ASSISTS PROJECTS, AS REQUESTED

    + ASSIST CO-WORKERS AS REQUESTED

     

    PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.

    REQUIRED KNOWLEDGE / SKILLS / ABILITIES:

    + ABILITY TO ARRIVE AT WORK ON TIME AND WHEN SCHEDULED.

    + ABILITY TO WORK INDEPENDENTLY, COMPLETING ALL DAILY ASSIGNED DUTIES

    + ABILITY TO READ, WRITE AND SPEAK ENGLISH.

    + ABILITY TO COMMUNICATE EFFECTIVELY WITH THE PUBLIC AND OTHER TEAM MEMBERS VERBALLY AND / OR IN WRITING.

    + ABILITY TO LEARN, FOLLOW AND ENFORCE STANDARDS FOR CLEANLINESS AS THEY APPLY TO THE AREAS ASSIGNED.

    + ABILITY TO FOLLOW ALL SAFETY PROCEDURES/STANDARDS AND ABLE TO RECOGNIZE AND ACT IN EMERGENCY SITUATIONS.

    + ALL TEAM MEMBERS MUST MAINTAIN A NEAT, CLEAN AND WELL-GROOMED APPEARANCE (SPECIFIC STANDARDS AVAILABLE).

    + MEET MINIMUM AGE REQUIREMENTS OF JURISDICTION

    DESIRED SOFTWARE PROFICIENCIES: NONE

    SUPERVISORY RESPONSIBILITIES: NONE

    EDUCATION / EXPERIENCE:

    + HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.

    + NO EXPERIENCE REQUIRED.

    PHYSICAL REQUIREMENTS

    THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:

    FREQUENCY KEY: NEVER – 0 HOURS; RARE – UP TO 1 HOUR; OCCASIONAL – 1-3 HOURS; FREQUENT – 3-6 HOURS;

     

    CONSTANT – 6-8 HOURS

    PHYSICAL ACTIVITY FREQUENCY

    SITTING NEVER

    WALKING, STANDING CONSTANT

    CLIMBING STAIRS CONSTANT

    CROUCHING/BENDING/STOOPING CONSTANT

    REACHING CONSTANT

    GRASPING CONSTANT

    PUSHING/PULLING FREQUENTLY UP TO 100 LBS.

    NEAR VISION CONSTANT

    FAR VISION CONSTANT

    HEARING CONSTANT

    TALKING FREQUENTLY

    SMELL CONSTANT

    LIFTING/CARRYING (# LBS.) FREQUENT UP TO 100 LBS.

    TRAVEL NEVER

    SAFETY REQUIREMENTS:

    OSHA LAWS REQUIRE THE USE OF THE FOLLOWING PERSONAL PROTECTIVE EQUIPMENT (PPE) WHEN PERFORMING WORK DUTIES THAT HAVE THE POTENTIAL OF RISK TO YOUR HEALTH OR SAFETY:

    + LATEX AND /OR RUBBER GLOVES

    + CLOSED TOE AND HEEL SHOES WITH RUBBER SOLES.

     

    TEAM MEMBERS WILL BE TRAINED IN THE PROPER USE AND CARE OF ASSIGNED PPE. THE HOTEL PROVIDES THE REQUIRED PPE. IT IS YOUR RESPONSIBILITY TO REPORT DEFECTIVE, DAMAGED OR LOST PPE, OR EQUIPMENT THAT DOES NOT FIT PROPERLY, TO YOUR MANAGER.

     

    Pay: $16.00/hour

    Amazing Benefits At A Glance:

    + Team Driven and Values Based Culture

    + Medical/Dental/Vision

    + Vacation & Holiday Pay

    + Same-day pay available

    + Employee Assistance Program

    + Career Growth Opportunities/ Manager Training Program

    + Reduced Room Rates throughout the portfolio

    + Third Party Perks (Movie Tickets, Attractions, Other)

    + 401(k) with company match

    + Employee assistance program

    + Employee discount

    + Flexible schedule

    + Flexible spending account

    + Life insurance

    + Parental leave

    + Referral program