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Overview

Intuit’s Global Business Solutions Group (QuickBooks) is devoted to creating tools and services that improve the chances of success for small businesses around the world. Our offerings span from invoicing, payroll, and accounting to access to capital and expert connections, with the vision of being the connected, end-to-end platform small and medium businesses rely on daily to grow.

The QuickBooks Discovery & Engagement team is focused on transforming how we drive breakthrough adoption of our platform through in-product education, product led growth, and marketing. This team sets the strategy, creates delightful experiences, and builds AI-first capabilities that help customers discover and benefit from everything the platform can offer.

Responsibilities

We are looking for a Principal Product Manager to lead key customer journeys and drive platform growth. This role will focus on designing mobile-first, AI-powered experiences that reduce friction and increase discovery, engagement, and retention.

+ Define and execute a customer backed strategy, owning prioritization of the highest impact customer journeys.

+ Build and own a balanced short and long term roadmap to deliver on business objectives

+ Partner with marketing, design, engineering, and data science to enhance the funnel with AI-driven personalization and predictive engagement models.

+ Establish a high-velocity experimentation culture, running A/B tests to optimize the key metrics and inform strategy.

+ Leverage deep analysis of customer and site analytics to understand behavior and performance, using data to identify opportunities for improvement

+ Define and track North Star and operational KPIs, such as engagement uplift and funnel drop-offs.

+ Work closely with engineering, design, growth marketing, and analytics to deliver innovative, scalable solutions.

Qualifications

+ 8+ years of product management experience, with experience in growth or funnel optimization in a B2B or SaaS environment

+ Superior strategic and analytical skills with ability to draw key insights and develop clear recommendations

+ Proven track record of driving conversion and engagement improvements

+ Deep expertise in AI/ML-driven personalization, web commerce, and mobile-first UI patterns

+ Data-driven decision maker who leverages A/B testing, behavioral insights, and ML models to optimize funnel performance

+ Excellent communication skills, with the ability to influence senior executives and cross-functional teams

+ Comfortable working in ambiguity, quickly iterating on hypotheses, and prioritizing high-impact initiatives

+ Bachelor’s degree in Computer Science, Business, Engineering, or related field; advanced degree is a plus

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuit.com/careers/benefits/full-time-employees/) ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.