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MITRE’s Finance Business Operations team is seeking a Travel & Expense Analyst to play a key role in the execution, optimization, and evolution of our enterprise travel and expense programs. This role goes beyond day-to-day processing and serves as a trusted partner to business leaders, executive travelers, and finance stakeholders, supporting both operational excellence and strategic initiatives across travel, expense, and card programs.

The ideal candidate brings strong SAP Concur expertise, end-to-end travel and expense program experience, and the judgment and communication skills to engage confidently with senior leaders while driving continuous improvement.

Roles & Responsibilities:

+ Serve as a key administrator and subject-matter expert for SAP Concur Travel & Expense, supporting configuration, optimization, and enhancement initiatives.

+ Act as a primary point of contact for complex travel and expense issues, including executive escalations and non-standard scenarios.

+ Partner with the Travel & Expense Lead on special projects, program improvements, and cross-functional initiatives impacting travel, expense, and corporate card programs.

+ Support enterprise travel vendor relationships (TMC, airlines, hotels, car rental, card providers), including issue resolution, service optimization, and data-driven analysis.

+ Oversee and support travel and expense compliance, audit processes, and policy interpretation, balancing control with business practicality.

+ Develop training materials, user guidance, and communications to improve traveler experience and drive adoption of program changes.

+ Analyze travel and expense data to identify trends, risks, and opportunities for improved efficiency, compliance, and traveler satisfaction.

Basic Qualifications:

+ Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD with relevant experience who can immediately contribute at this job step; or equivalent combination of related education and work experience.

+ 3+ years of experience in corporate travel and expense reimbursement processes and services.

+ SAP Concur Travel & Expense experience required (administration or advanced user experience preferred).

+ Experience with travel policy interpretation or administration.

+ Strong vendor management or travel program coordination experience.

+ Strong knowledge of Microsoft Office products including Excel, PowerPoint, and Word.

+ Proven accounting and financial analysis capabilities.

+ Evidence of exceptional ability and attention to detail.

+ Able to work independently with little instruction in a highly organized manner.

+ Innovative and able to thrive in a fast-paced, dynamic environment.

+ Adaptable to change and comfortable supporting operational and project-based work.

+ Extensive experience in process documentation and workflow improvement.

+ Must have excellent communication skills.

+ Proactive and timely problem solver with strong customer service orientation.

+ This position requires a minimum of 50% hybrid on-site presence.

Preferred Qualifications:

+ Understanding of government travel regulations (JTR, FAR, CFR).

+ Experience supporting Concur implementations, upgrades, or configuration projects.

+ Experience delivering company-wide travel training or onboarding sessions.

+ Audit and risk monitoring experience, including the use of Detect/Oversight or other compliance tools; familiarity with fraud detection and duty-of-care programs.

+ Ability to create and manage custom reports and dashboards in Concur, Cognos, or similar business intelligence tools.

+ Reporting and analytics experience, including Concur Intelligence/Cognos.

+ Concur Certification or completion of relevant Concur administrator training.

+ Experience with corporate card integration, reconciliation, and workflow management.

+ Experience supporting vendor RFPs or contract evaluations for travel services.

This requisition requires the candidate to have a minimum of the following clearance(s):

None

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):

None

Salary compensation range and midpoint:

$94,400 - $118,000 - $141,600 Annual

Work Location Type:

Hybrid

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local or international law.

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