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Staff Field Application Engineer - Remote in
- Insight Global (Seattle, WA)
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Job Description
Our client, a Global Electronics and Electrical Component Manufacturer, is looking to add a Staff Field Application Engineer to their Data Center Business Unit. The Field Application Engineering Teams work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve of the operational quality of systems and equipment.
This Data Center Business Unit has an opportunity for an experienced Field Application Engineer in the Seattle area to support key customers in the Seattle area. The business unit has determined that, for their key customers, having a knowledgeable engineering presence locally is critical to long-term success in supporting their customers’ product and design needs and in advancing Company’s interests.
The FAE will serve as a technical resource for their customers’ engineers and program / platform managers by providing technical expertise, design work, product application information, and general support for strategic customers. The selected engineer will be a significant interface between our client's sales and engineering organizations and their customers.
Job Requirements:
- Support product & process qualifications
- Be the initial point of contact for the customer’s local engineering group
- Function as the technical interface between the customer’s engineers and the internal engineering community on all existing products, as well as focus on new product development opportunities
- Actively contributes to new product development opportunities at the customer, with the ability to provide conceptual design modeling
- Interact directly with key customers daily and coordinate the deliverables related to customer projects, including new products, modifications to existing products, test studies, signal integrity modeling, and any other development efforts
- Establish relationships with key customer engineering contacts and decision makers
- Gain a solid understanding of the customer’s product set and future roadmap
- Gain a solid understanding of the Data Center Business Unit's products and future roadmap
- Use VOC (Voice of Customer) tools to understand the accounts’ technology,
- Understand the customer’s strategic direction and electronic connectivity needs. Communicate these needs to internal teams to initiate projects
- Support a cross-functional, global team specific to the customer. The team may consist of a Program Manager, Quality Engineering, Logistics, Procurement, Operations, and Sales.
- Penetrate customers’ design cycle to be involved in the early stages of new product / platform planning
- Work closely with internal engineering teams to ensure that they meet the customers’ needs and are a conduit to the customer
- Represent and be an advocate for the customer
- Support existing applications and products, including tolerance analysis, application evaluation, and testing
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
- BS degree in Engineering required (Mechanical / Systems discipline preferred)
- At least 8+ years of engineering experience in connector knowledge
- Knowledge of general manufacturing processes of stamping, molding, plating, and automated product assembly is desired
- Experience in development engineering and participation in the full product development cycle
- Prefer candidates with some knowledge of electronics components, preferably in one or more of our product lines (connectors, electronics relays, wire & cable)
- Demonstrated ability to provide effective project leadership
- Demonstrated ability to organize and prioritize
- Strong interpersonal & negotiating skills
- Excellent oral and written communication skills demonstrated by the ability to communicate across all levels within and outside of the organization
- Computer proficiency, including 3D Design Applications
- Ability and willingness to travel as required, mainly regionally
- Successful candidates will have a strong ability to work independently
- Outstanding networking, influencing, and listening skills
- Experience reading/interpreting production-level drawings
- Ability to perform basic tolerance analysis
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Staff Field Application Engineer - Remote in
- Insight Global (Seattle, WA)