• Receptionist

    Insight Global (Washington, DC)


    Job Description

    We have an immediate opening for a temporary Receptionist in our client's Washington, D.C. office. This is a key front-facing role, as the Receptionist is the first point of contact for clients, visitors, and employees. The ideal candidate will present a professional and courteous image while providing exceptional service and support to ensure all requests are addressed promptly and effectively. Other duties include the below:

    Client Interaction:

    -Greet and assist clients, guests, vendors, and employees in a courteous and professional manner.

     

    -Direct and escort clients and visitors to the appropriate meeting room.

     

    -Answer and screen incoming calls via Microsoft Teams, redirecting or taking messages as necessary.

     

    -Monitor the DC office reception inbox.

     

    -Assist clients with general inquiries about the firm’s services and procedures.

    Administrative Support:

    -Schedule and confirm conference room and hoteling reservations within the DC office.

     

    -Handle catering requests for internal and client meetings; assist with processing catering invoices.

     

    -Assist with on-site meetings to ensure all needs are met and address real-time guest requests.

     

    -Distribute and track temporary employee access cards.

     

    -Enter all visitors into the building security and visitor management systems.

     

    -Maintain a tidy, welcoming, and professional reception area at all times.

    Other Duties:

    -Assist with special projects as assigned by attorneys or the Office Administrator.

     

    -Perform additional tasks as needed to support daily office operations.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

    Education & Experience:

    -High school diploma or equivalent required; associate’s degree or higher preferred.

     

    -2+ years of reception or customer service experience, preferably in a law firm or professional office environment.

    Skills & Abilities:

    -Excellent verbal and written communication skills.

     

    -Strong organizational skills and the ability to multitask in a fast-paced environment.

     

    -Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.

     

    -Professionalism and discretion when handling sensitive or confidential information.

     

    -Ability to remain calm under pressure and respond with a client-service mindset.

     

    -Reliability, punctuality, and strong attention to detail.

     

    -Flexibility to work occasional overtime or adjust schedule as needed.

    Personal Attributes:

    -Friendly and approachable demeanor.

     

    -Strong sense of teamwork and a service-oriented mindset.

     

    -Sound judgment, proactive attitude, and strong problem-solving skills. -Legal or professional service industry experience

     

    -Experience with Maptician