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Job Description

Insight Global is seeking to hire a Support Counselor to support one of our clients. This role works directly with youth and caregivers in home and community settings to implement individualized plans of care. This position provides behavioral and emotional interventions, models positive strategies for caregivers, and supports youth participation in age-appropriate activities. Responsibilities include:

- Direct Support & Intervention

• Meet with youth and caregivers per program and plan requirements.

• Implement interventions as outlined in individualized service plans.

• Transfer skills and model interventions for caregivers and family members.

• Conduct therapeutic sessions with youth and caregivers when indicated.

• Support youth participation in age-appropriate and therapeutic activities.

• Provide transportation for youth to appointments and service-related activities as approved.

- Collaboration & Communication

• Participate in Child and Family Team (CFT) meetings and other case consultations.

• Communicate regularly with supervisors and team members regarding youth progress and needs.

• Report incidents and program concerns promptly to Supervisor.

• Maintain professional and supportive relationships with youth, families, and community partners.

- Documentation & Compliance

• Complete timely and accurate contact notes that meet program and funder standards.

• Maintain productivity and documentation requirements.

• Adhere to confidentiality and HIPAA standards at all times.

• Complete administrative paperwork such as time sheets, mileage logs, schedules, and expense reports accurately and on time.

- Professionalism & Agency Representation

• Attend required meetings, supervision, and training sessions.

• Demonstrate sensitivity to cultural differences and family dynamics.

Ensure youth safety and support trauma-informed care practices in all settings.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- Bachelor’s degree in a related field

- Two (2) years of full-time equivalent experience in a behavioral health-related field.

- Ability to work evenings and weekends as needed.

- Complies with all federal, state, and county regulations, including periodic background and sanction checks.

- Strong knowledge of crisis assessment, trauma-informed care, and safety planning.

- Meets all state-required employment conditions, including:

• DOJ fingerprint and Child Abuse Index clearance

• TB/Health physical

Valid CA Driver’s License, acceptable driving record, and proof of insurance ○ Previous work in residential, STRTP (short term residential therapeutic program) , or community-based youth programs.

• Training in trauma-informed care, behavioral interventions, or family engagement strategies.

Experience providing direct support or counseling to children and adolescents.