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Budget Title: Instructional Support Technician (SL-3)

Salary: $70,000 - $80,000 (commensurate with experience)

Binghamton University is seeking a creative and collaborative Administrator of Online Education to support the maintenance, implementation, and innovation of our growing online program offerings. Working with faculty, the Administrator of Online Education maintains course content and learning assets in the University's Learning Management System (LMS) and related platforms. The ideal candidate will work closely with faculty, subject matter experts, and academic units to ensure continuity of instructor onboarding, the delivery of high-quality and inclusive online courses, and an engaging student experience for our online programs. This role plays a key part in advancing our mission to deliver transformative and accessible online education.

Key Responsibilities:

+ Provide 1:1 support and standardized onboarding materials to new and continuing online instructors each semester.

+ Offer ongoing mentorship and consultation to faculty on instructional design principles, inclusive pedagogy, and effective online teaching strategies.

+ Coordinate course shell preparation, copying, and enrollments each semester to ensure consistency and quality across sections.

+ Conduct regular course audits to verify alignment with accreditation standards, learning outcomes, and Regular and Substantive Interaction (RSI) requirements.

+ Support the preparation of accreditation reports, curriculum reviews, and departmental quality assurance documentation.

+ Collaborate with program directors, the Center for Learning and Teaching, and university partners to maintain and improve the quality of online offerings.

+ Develop and maintain instructor sandboxes, resource repositories, and communications (e.g., newsletters, surveys) to support ongoing faculty development.

+ Track and analyze enrollment, performance, and student engagement data to inform program decisions and continuous improvement.

+ Ensure compliance with accessibility (WCAG, Section 508) and universal design principles across all online courses.

+ Contribute to the development of new courses and electives and assist with the renewal of existing courses to maintain relevance and rigor.

Job Requirements:

+ Bachelor's degree (or higher) in Instructional Design, Educational Technology, Curriculum & Instruction, or a related field

+ At least 2 years of experience designing online or hybrid courses in higher education

+ Knowledge of learning theories, pedagogy, and instructional design models

+ Demonstrated experience working with faculty or subject matter experts

+ Proficiency with LMS platform, including BrightSpace

+ Experience with multimedia and content development tools (e.g., Articulate, Camtasia, Adobe Creative Cloud)

+ Effective communication, collaboration, and project management skills

Preferred:

+ Experience with quality assurance frameworks (e.g., Quality Matters, OSCQR)

+ Working knowledge of accessibility and universal design principles

+ Experience in faculty development or training

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected]

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:

https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer

The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here (https://www.binghamton.edu/offices/oea/policies-and-procedures/title-ix.html) .

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form (https://docs.google.com/forms/d/e/1FAIpQLSfL3zD9n76Ma5icv9N-xdvrVyU3kuaMxgW1-L2Syi-uwPGw2Q/viewform) .