• Dispatcher

    Dairy Farmers of America (Amsterdam, NY)


    Job Description

    General Purpose:

    Provide quality customer service to our customers and drivers while minimizing costs of hauling through effective dispatching of loads.

    Duties and Responsibilities:

    + Direct the daily distribution of raw milk loads to cover orders, maintain customer schedules and monitor for changes

    + Contact drivers with daily delivery schedules

    + Serve as contact for all customer changes and distressed loads.

    + Monitor milk movements to assure all producers remain qualified during qualifying months and between Federal Orders. Maximize diversions and transportation credits where applicable

    + Monitor secondary freight costs and work to minimize those costs when scheduling deliveries. Coordinate dispatching and maintain records of all loadouts

    + Communicate customer issues to Field Manager. Communicate driver issues to Lead Dispatcher and Location Manager

    + Be part of on-call rotation including periodic evenings, weekends and some holidays

    + The requirements herein are intended to describe the general nature and level of work performed by employee; but is not a complete list of responsibilities, duties and skills required. Other duties may be assigned as required

    + This is a full time position

    Pay and Benefits:

    + Competitive pay

    + Medical

    + Dental

    + Vision

    + 401k Employer Match

    + Generous vacation

    + We are proud to offer access to your wages on-demand, no need to wait for pay day!

    + And more...

    Requirements

    Education and Experience

     

    High School Diploma or GED or equivalent preferred

     

    One or more years of related experience in dairy/field/hauling preferred

    Necessary Knowledge, Skills and Abilities

    + Excellent telephone, problem-solving, and people skills

    + Good attention to detail and ability to multi-task

    + Good computer skills including MS Office software (Excel, Word)

    + Experience with SAP business software a plus

    + Ability to switch between tasks frequently

    + Answer general questions and direct callers to appropriate people

    + Friendly and polite voice and demeanor

    + Ability to operate in a team environment by communicating effectively

    + Moderate level of mechanical aptitude

    + Valid driver’s license with no significant violations or restrictions

    + Must be able to read, write and speak English

    An Equal Opportunity Employer

    **Pay Range** $26-$30/HR