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Technical Engineer - Pool

Job details

General information

Entity

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Helicopter Engines is the world's leading manufacturer of helicopter engines, with more than 75,000 produced since being founded. It offers the widest range of helicopter turboshafts in the world and has more than 2,500 customers in 155 countries.

Reference number

2026-169923

Job details

Domain

Programs / Customer Relations

Job field / Job profile

Customer services and support - Front office

Job title

Technical Engineer - Pool

Employment type

Permanent

Professional category

Employees / Staff

Part time / Full time

Full-time

Job description

Summary

Responsible for coordinating, maintaining, and expediting the repair of Safran Helicopter Engines USA (Pool) assets. Work with repair centers to identify production cost reduction opportunities and with customer support to reduce the overall cost of the repair; Responsible for evaluating the technical documents and develops solutions to optimize the overall value of the Pool inventory; Participates in the company TAT initiatives and meets the objectives for Pool team; Drives the customer satisfaction (internally with other departments and with operators repairing materials that will meet their needs)

Job Duties: Technical Aspects

• Review the customer's requests in order to define the appropriate way to support them

• Assist Asset Management Specialist with customized requests to meet customer's technical criteria and budget

• Validate the level of repair, the scope of repair and the associated repair center to be considered, considering a cost optimization and an engine availability analysis. This process could involve communication with the Field Representative to review the technical documents available (FOW…)

• Coordinate the repair of Pool materials with our different Safran Repair sites and our subcontractors

• Analyze, challenge and approve the work scoped and technical reports provided by the shop, confirm the Pool Protocol is applied and drive our cost reduction objective

• Arranging scrap reviews as necessary with the shop

• Optimizing the repair cost (which could lead to an update of the work scope: repair to overhaul, overhaul to scrap…), exchanges of modules or the use of repaired parts instead of new

• By using and maintaining the internal Pool Cost Tool which supports the cost reduction initiative

• Support any projects in the company to monitor and follow the Pool costs

• Preparing the quote for CWB Pool assets

• Track and report repairs costs in order to justify the repair cost when above the objectives

• Minimize the number of work scope revisions implementing an anticipation process of decision

• Facilitate and lead meetings with Safran repair shop and any other teams to determine progress of work to meet the TAT goals

• Update the Pool database to reflect the status of the engine in our stock

• Propose additional invoices to Front Office linked to missing parts or unusual wear based on facts collected through the technical report.

• Review inventory in stock for any applicable Alert Service Bulletins.

• Update appropriately Safran IT system (CSA, OPX, TOOLS…)

• Prepare Work order if needed

• Be the focal point for technical purposes within Safran

• Back up of CWB Coordinator

Project Management

• Lead projects helping to reduce TAT or costs

• Lead initiatives to improve the efficiency within the Pool team

• Propose improvement projects

• Coordinate with the Corporate the implementation of containment related to Safran stock

But what else? (advantages, specificities, etc.)

4.0 Other:

• No supervisory or budget responsibilities; and employee would hold confidential and sensitive information and divulging information would lead to invasion of privacy; however, would cause low risk of damage to organization if an error was to occur within the position.

• This position description is not considered all-inclusive and SafranHE USA has the authority to add or delete responsibilities and obligations as necessary to ensure customer satisfaction

Candidate skills & requirements

2.0 Requirements:

• Bachelor's degree (B.A.) from four-year college or university or minimum of 5 years of experience in aviation mechanical, engineering or technical position

• Mechanical/technical /interpersonal-Advanced- Skills must be adapted to the unique requirements of the organization.

• Advanced - Microsoft Office: Outlook, Word, Excel, PowerPoint, PowerBI preferred

• 3+ years of advanced spreadsheets skills (pivot tables, charts/graphs, excel formulas, etc…) preferred

• Experience in delivering results under pressure and take decisions

• Experience in working across cultures and being sensitive to local sensitivities

• Lean sigma or project management certification would be an asset

• Able to multitasks, autonomous and proactive

3.0 Physical Requirements:

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand. The employee is occasionally required to walk; sit, and talk or hear.

• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

• While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

• The noise level in the work environment is usually quiet

Annual salary

TBD

Job location

Job location

North America, United States, Texas

City (-ies)

Grand Prairie

Applicant criteria

Minimum education level achieved

Bachelor's Degree

Minimum experience level required

More than 3 years

ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency

Yes