"Alerted.org

Date Posted:

2026-01-06

Country:

United States of America

Location:

HWA32: US124-Everett (Commando), WA 11404 Commando Road

, Everett, WA, 98204 USA

Position Role Type:

Onsite

Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position.​

The company will not seek an export authorization for this role.

Security Clearance:

None/Not Required

As a Lead Technician, you will perform advanced service activities associated with installing, maintaining, troubleshooting, and servicing Collins Aerospace Interior seating products at aircraft manufacturing facilities and customer sites. Serving as a technical resource for complex installations and field issues, providing limited technical leadership to lower-grade technicians, and interfacing closely with engineering, quality, and customers to ensure successful product performance and customer satisfaction.

What You Will Do:

+ Provides advanced technical support to customers in resolving complex problems encountered during installation, operation, and maintenance of company products; independently consults with customers regarding pre- and post-installation issues, including detailed equipment interface requirements.

+ Acts as a primary technical point of contact on assigned projects or sites; may lead or coordinate on-site activities for small teams of Field Support technicians.

+ Reviews installation plans, drawings, and customer configurations to identify potential risks or conflicts prior to installation and recommends corrective actions.

+ Troubleshoots, diagnoses, and resolves complex system, equipment, and interface issues during installations and in-service operations.

+ Performs and oversees preventive maintenance, product modifications, service bulletins, and field changes to installed equipment as required.

+ Leads or provides expert support for equipment and system acceptance testing following installation, including documentation of results and resolution of discrepancies.

+ Uses applicable drawings, specifications, tooling, and test equipment to diagnose problems and verify corrective actions.

+ Ensures all required technical, quality, and regulatory documentation is accurate, complete, and submitted in accordance with company and customer requirements; ensures systems and daily work plans (Velocity/CMES, WUCs) are maintained and reflect current status.

+ Works closely with Engineering to identify and resolve design, installation, or performance issues; provides detailed field feedback, supports root cause analysis, and participates in field trials or product evaluations as required.

+ Mentors and provides guidance to less experienced technicians, including best practices, troubleshooting techniques, and proper documentation standards.

+ Supports extended domestic and international travel to customer sites as needed, including acting as a site lead or fill-in for other Field Support personnel.

Qualifications You Must Have:

+ Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 8 years relevant experience.

Qualifications We Prefer:

+ Demonstrated ability to read, analyze, and interpret technical manuals, engineering drawings, professional journals, procedures, and governmental regulations; ability to write clear technical reports, business correspondence, and procedural documentation.

+ Ability to effectively present technical information and recommendations to customers, engineering, quality, and management audiences.

+ Strong problem-solving skills with the ability to define complex issues, collect and analyze data, establish facts, and draw sound conclusions; ability to interpret a wide variety of technical instructions in mathematical, schematic, and diagrammatic form.

+ Proven ability to work independently with minimal supervision while managing multiple priorities in a dynamic field environment.

+ While performing the duties of this job, the associate is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear.

+ Ability to lift and/or move up to 25 pounds.

+ While performing the duties of this job, the associate may be exposed to wet and/or humid conditions and outside weather conditions.

What We Offer:

Some of our competitive benefits package includes:

+ Medical, dental, and vision insurance.

+ Three weeks of vacation for newly hired employees.

+ Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.

+ Tuition reimbursement program.

+ Student Loan Repayment Program.

+ Life insurance and disability coverage.

+ Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.

+ Birth, adoption, parental leave benefits.

+ Ovia Health, fertility, and family planning.

+ Adoption Assistance.

+ Autism Benefit.

+ Employee Assistance Plan, including up to 10 free counseling sessions.

+ Healthy You Incentives, wellness rewards program.

+ Doctor on Demand, virtual doctor visits.

+ Bright Horizons, child and elder care services.

+ Teladoc Medical Experts, second opinion program.

+  And more!

Learn More & Apply Now!

Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don’t just get people from point A to point B. We’re committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we’re helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we’re changing the game of aircraft interiors. Are you ready to join our team?

WE ARE REDEFINING AEROSPACE.

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

**Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._

The salary range for this role is 66,000 USD - 125,400 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act._

Privacy Policy and Terms:

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.