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What You'll Do

As a **Manager** in Group Life and Disability Claims, you will lead a team of Disability Claim Analysts to acquire, service, grow and retain profitable business through effective talent management, operational planning, improvement in execution, workflow, metrics, business literacy and financial accountabilities. You will consult on the most sophisticated claims, offering guidance on claim activity, strategy and approach. You will interface and coordinate with other departments including underwriting, administration and legal, providing information and expertise.

Here is how you will spend your day:

+ Assist in developing the strategic plan for the team. Develop and implement the operational plan and measures ensuring it meets organizational objectives.

+ Assign claims, monitor caseloads for approximately 10-15 employees (both exempt and non-exempt) and resolve claims that are escalated to ensure they are handled promptly.

+ Facilitate continuous operational improvement through identification, action planning and execution. Ensure accurate metrics are in place.

+ Lead and direct staff, including hiring, training, talent management, compensation administration, rewards and recognition, performance management, coaching and mentoring.

+ Will work with other managers in the department to align to strategic goals

+ Monitor and communicate business developments, ensuring operations are in line with changes needed to serve customers and remain competitive.

+ Serve as a change agent to move the business forward.

+ May serve as a supplier manager for products of the team or division.

+ Participate on committees and task groups responsible for improving business practices, lowering expenses, increase customer acquisition and/or retention, handle and price products and services.

Who You Are

+ Bachelor's degree or equivalent.

+ 6+ years of related experience.

+ 3+ years of informal or formal leadership experience.

+ Strong product knowledge, business knowledge, excellent human relations and decision-making skills

+ Excellent oral and written communication skills, planning and organizational, problem solving, analytical, presentation, and listening skills.

+ A high level of accuracy and confidentiality.

+ Proficient in Microsoft, Excel, and Outlook.

Salary Range Information

Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)

$81900 - $147600 / year

Time Off Program

Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided.

Pension Eligible

Yes

Work Environment

This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, or Raleigh, NC). You’ll work with your leader to figure out which option may align best based on several factors.

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

Nonimmigrant Workers (https://www.uscis.gov/working-in-the-united-states/temporary-nonimmigrant-workers) and Green Card for Employment-Based Immigrants (https://www.uscis.gov/green-card/green-card-eligibility/green-card-for-employment-based-immigrants)

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site (https://www.principal.com/about-us/careers) to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Window

We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.

Original Posting Date

1/6/2026

Most Recently Posted Date

1/6/2026

LinkedIn Remote Hashtag

\#LI-Remote