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Description

Introduction

Do you have the career opportunities as an Operations Specialist you want with your current employer? We have an exciting opportunity for you to join HealthTrust Workforce Solutions which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

HealthTrust Workforce Solutions offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Our teams are a committed, caring group of colleagues. Do you want to work as an Operations Specialist where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

**JOB TITLE** – Operations Specialist

**GENERAL SUMMARY OF DUTIES** –The Operations Specialist will oversee the non staffing and recruiting functions within the Travel Department. This position will be responsible for continuously reviewing work flows and implementing process improvements. Will ensure all HWS/HR programs, policies and procedures are followed and administered in accordance with federal and state regulations, as well as internal company policy. In addition, this role/team will support the needed logistical accommodations needed for the travel clinicians. Other duties as assigned.

**SUPERVISOR** – Program Director

**SUPERVISES** – N/A

**ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO** :

• Ensure all Statements of Work and Hospital Confirmations are sent to travelers and Program Office timely.

• Monitor expiring credentials and ensure every working traveler has updated credentials.

• Monitor exceptions and hard stop reports.

• Clear off items from the exceptions and hard stop reports timely.

• Respond to daily credentialing, travel, and payroll related questions and concerns.

• Identify and track employees with payroll concerns, troubleshoot and provide guidance where appropriate.

• In conjunction with Operations Specialists Team, create and implement standardized

processes and procedures.

• Cross train and be backup support to housing and logistics for travelers.

• Ensure communication and implementation of new or updated HR policies, procedures

and corporate directives.

• Provide coverage for other Operation Specialists as needed.

• Ensure company systems are utilized appropriately.

• Participate in vendor and HR audits as required.

**KNOWLEDGE, SKILLS, & ABILITIES** – This position requires the following minimal requirements:

+ Excellent communication skills both verbal and written

+ Ability to manage stress appropriately and make decisions under pressure

+ Ability to handle multiple priorities and work independently

+ Proficiency with Microsoft Office Suite products

+ Ability to learn new software programs

**EDUCATION** – High School Diploma or GED Equivalent Required; Bachelor’s degree in healthcare related field preferred

**EXPERIENCE** – 3-5 years in customer service, administrative roles required.

Related healthcare experience preferred, staffing healthcare experience preferred.

**CERTIFICATE/LICENSE** – None

**PHYSICAL DEMANDS/WORKING CONDITIONS** –

+ Exert up to 20 lbs force occasionally and/or up to 10 lbs frequently

+ Requires prolonged sitting and some bending, stooping, and stretching

+ Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.

• Requires the perceiving the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication, and to make the discriminations in sound

+ Requires normal range of eyesight to record, prepare, and communicate appropriate reports.

+ Requires dexterity to type.

+ Work is performed in an office environment and involves frequent contact with staff and the public.

Are you looking for a healthcare career that offers opportunities for personal and professional growth? Look no further than HealthTrust Workforce Solutions. At HealthTrust, we believe that healthcare is all about people - those who provide it and those who receive it. As a wholly-owned subsidiary of HCA Healthcare and a preferred partner to thousands of top-performing hospitals, we are the largest managed services provider in the healthcare industry. With over 28,000 professionals placed in healthcare roles each year, we take pride in expanding skill sets, broadening career horizons, providing economic stability, and cultivating personal growth. Join us and pave the way for a fulfilling healthcare career.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Operations Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.