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Senior Trainer
- Centene Corporation (East Syracuse, NY)
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You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
**Position Purpose:** Responsible for developing and conducting a variety of specialized training programs and auditing tools on HEDIS, STAR scores, gap closures, and member and provider experience for Fidelis Care.
*The Senior Trainer role is primarily remote with 10% travel expectation. Candidates must reside in NY or be willing to travel there a few times per year to be considered for the position. *
Responsibilities:
+ Coordinate training efforts with various cross-functional areas.
+ Develop and administer a universal training curriculum, employ technologies and enhance training development programs.
+ Conduct training sessions covering soft skills and processes specific to various departments within Fidelis Care.
+ Develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
+ Evaluate effectiveness of training programs, including cost and benefit analyses and communicate results to management.
+ Audit team results, identify gaps in training and implement improvements in training programs.
+ Review and recommend updates to policies and procedures.
+ Ability to travel to various offices within New York State.
**Education/Experience:** Bachelor's degree in related field or equivalent experience. 4+ years of training and auditing experience, preferably in a managed care or healthcare environment.
**License/Certification:** Valid driver's license.
Pay Range: $70,100.00 - $126,200.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
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