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Job Title: Service Associate

Job Description

The Service Associate is responsible for the day-to-day processing of incoming customer orders and completing daily tasks assigned. This role requires strong attention to detail when reviewing and entering customer orders, as well as clear communication with internal departments to ensure accurate and timely fulfillment. The role may also support basic website updates related to customer service and product information.

Responsibilities

+ Receive, review, and process incoming customer orders via fax, mail, email, or EDI.

+ Review customer requirements via EDI and Purchase Orders, ensuring all customer communication is reviewed prior to acceptance.

+ Maintain accurate records and document all customer service activities and discussions.

+ Support website updates related to content, product availability, and related documentation.

+ Track and maintain materials compliance documentation.

Essential Skills

+ Strong attention to detail.

+ Clear communication skills.

+ Experience working with customers.

Additional Skills & Qualifications

+ Inspection skills.

Why Work Here?

Join a dynamic team where attention to detail and customer satisfaction are top priorities. Enjoy a supportive work environment that values communication and teamwork.

Work Environment

The position involves working in a warehouse setting, handling various forms of customer orders. It requires interaction with internal departments to ensure fulfillment and may involve basic website updates. The role involves tracking materials compliance and maintaining accurate records.

Job Type & Location

This is a Contract to Hire position based out of Alexandria, MN.

Pay and Benefits

The pay range for this position is $22.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Alexandria,MN.

Application Deadline

This position is anticipated to close on Jan 20, 2026.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.