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Patient Navigator
- Brockton Hospital (Brockton, MA)
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As a member of Signature Addiction Medicine (SAM) the Recovery Support Patient Navigator will assume responsibility for the care coordination for patients with Substance Use Disorder(s). The Patient Navigator works collaboratively with internal and external entities in order to remove barriers to care and ensure smooth transitions for patients/families. The Patient Navigator works with patients to address and meet their needs by linking the patient to appropriate Recovery Resources Harm reduction, and SUD services. They will work within the multidisciplinary team as a non clinical support and complete department administrative duties (e.g. data entry, phone calls, scheduling apts). They will connect with patients in the hospital and in outpatient settings enhancing patient’s engagement in the full continuum of care.
High school diploma or equivalent required. Recovery Support Navigators must hold a bachelor’s degree in social work, psychology, or a related behavioral health field, or have two years of relevant work experience and/or lived experience with a primary diagnosis of substance use disorder. 1 – 2 years of successful working experience in a similar capacity. Prior addiction or behavioral health program experience is helpful and preferred. Proficiency with Microsoft Office, general knowledge of patient registration systems and electronic medical records, basic computer skills to enter, interpret and extract medical information from electronic systems in the healthcare environment.
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