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Description We are looking for a dedicated and detail-oriented Patient Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a key role in providing exceptional service to patients while managing a high volume of daily calls and administrative tasks. This in-office role offers the opportunity to make a meaningful impact in the healthcare field.

Responsibilities:

• Manage 60–80 inbound and outbound calls daily to address patient inquiries and provide assistance.

• Deliver outstanding customer service by ensuring patient needs are met promptly and efficiently.

• Accurately input patient data into the system to maintain up-to-date records.

• Schedule appointments for patients while coordinating with healthcare providers as needed.

• Handle patient registration and ensure all necessary documentation is completed.

• Support patients by answering questions and resolving concerns related to their appointments or healthcare services.

• Collaborate with team members to maintain smooth operations within the call center environment.

• Uphold confidentiality and comply with healthcare regulations during all interactions.

• Monitor and prioritize tasks to ensure deadlines are consistently met.

• Communicate effectively with patients, providers, and colleagues to ensure seamless service delivery. Requirements • Proficiency in patient scheduling and registration processes.

• Strong ability to assist patients with inquiries and concerns professionally.

• Experience in providing patient services within a healthcare environment.

• Skilled in call center customer service, handling a high volume of calls.

• Excellent data entry skills with attention to detail and accuracy.

• Familiarity with healthcare systems and regulations.

• Effective communication skills, both verbal and written.

• Ability to work independently and collaboratively in a fast-paced setting. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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