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Description

We are looking for a skilled Systems Administrator to join our team in Plano, Texas. In this role, you will oversee the administration, maintenance, and optimization of enterprise systems and applications, ensuring they meet the needs of both business and technology stakeholders. This position requires a blend of technical expertise, analytical skills, and the ability to provide support in a dynamic environment, especially within the financial services sector.

Responsibilities:

• Manage and monitor enterprise systems and applications to ensure optimal performance and reliability.

• Conduct system upgrades, configurations, and troubleshooting to maintain functionality across platforms.

• Investigate and resolve system issues, documenting root causes and implementing long-term solutions.

• Collaborate with business users and IT teams to gather requirements and translate them into actionable technical solutions.

• Provide support for mortgage or financial systems, including platforms such as Encompass or MSP / BlackKnight.

• Administer user access, permissions, and security settings to maintain compliance and data integrity.

• Develop and maintain detailed documentation, including system procedures and user support guides.

• Participate in testing, implementation, and improvement processes for systems and applications.

• Escalate complex technical problems to specialized teams, ensuring prompt resolution and communication.

Requirements • Minimum of 5 years of experience in systems administration or a similar technical role.

• At least 2 years of experience working with Encompass or BlackKnight platforms.

• Proficient in diagnosing and resolving issues across systems, applications, and user environments.

• Strong communication skills to effectively support both technical and non-technical stakeholders.

• Familiarity with Windows-based enterprise environments and their associated technologies.

• Ability to manage multiple projects and priorities independently or as part of a team.

• Background in mortgage, financial services, or regulated environments is preferred.

• Bachelor's degree in Information Technology, Computer Science, or equivalent experience is advantageous. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .