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Description

Our client is looking for an experienced Collections Manager to lead our collections team and oversee the recovery of outstanding accounts receivable. This role focuses on optimizing collection strategies, ensuring compliance with regulations, and fostering collaboration across departments to resolve disputes efficiently. The ideal candidate will bring strong leadership skills, deep industry knowledge, and a commitment to improving processes and achieving financial goals.

Salary is 125,000 - 135,000.

Benefits include medical, dental, and vision insurance, 401k, and PTO.

Responsibilities:

• Manage and supervise the collections team, including recruiting, training, and conducting performance evaluations.

• Design and implement effective strategies to enhance collection rates and streamline processes.

• Analyze accounts receivable aging reports to prioritize and direct collection efforts.

• Collaborate with internal departments such as sales, legal, and customer service to address payment disputes and ensure resolutions.

• Prepare detailed reports on collection performance, trends in delinquency, and cash flow projections.

• Ensure all collection activities align with legal standards and company policies, including adherence to the Fair Debt Collection Practices Act.

• Evaluate accounts for escalation, legal action, or write-off when necessary.

• Identify opportunities for system and process improvements to increase operational efficiency.

• Monitor team performance and provide coaching to maintain high standards and achieve departmental goals.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

• 5+ years of experience in collections or accounts receivable, with at least 2 years in a leadership role.

• Comprehensive knowledge of collection laws and industry best practices.

• Exceptional communication, negotiation, and interpersonal skills.

• Proficiency in systems such as Microsoft Office Suite, particularly Excel.

• Strong analytical skills and the ability to solve complex problems effectively.

• Proven ability to manage deadlines and perform under pressure.

• Experience in the utilities or waste management industry is preferred but not required.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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