"Alerted.org

Description We are looking for an organized and detail-oriented Dispatcher to join our team in Canoga Park, California. In this Contract to permanent position, you will play a key role in managing schedules, coordinating appointments, and ensuring seamless communication between clients, sales representatives, and technical staff. This opportunity is ideal for someone with a strong ability to multitask and a passion for providing excellent customer service.

Responsibilities:

• Schedule and coordinate service appointments based on requests from the sales team, clients, and technical staff.

• Manage and adapt to dynamic scheduling changes to ensure efficiency and timely service.

• Communicate updates to clients regarding appointment times and any modifications.

• Utilize multitasking skills to handle multiple priorities and tasks simultaneously.

• Partner directly with the Director of Technical Services for reporting and task assignments.

• Maintain accurate records of appointments, schedules, and client communications.

• Address customer inquiries and resolve scheduling conflicts promptly.

• Work collaboratively with team members to optimize workflows and logistics.

• Leverage computer-aided dispatch tools to streamline operations.

• Ensure all dispatch activities align with company standards and customer expectations. Requirements • Minimum of 2 years of experience in dispatching or a related field.

• Strong background in customer service, ideally within a call center environment.

• Proficiency in computer-aided dispatch software and tools.

• Exceptional organizational skills with the ability to prioritize and multitask effectively.

• Experience coordinating logistics and managing schedules in a fast-paced environment.

• Excellent communication skills to interact with clients and team members professionally.

• Ability to work well under pressure and adapt to changing circumstances.

• Familiarity with reporting tasks and providing updates to leadership. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .