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Division Chief of Operations - Fire

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Division Chief of Operations - Fire

Salary

$158,958.11 Annually

Location

Boise, ID

Job Type

Full Time Regular

Job Number

23 -07384

Department

Fire

Division

Fire Administration

Opening Date

01/07/2026

Closing Date

1/23/2026 12:00 PM Mountain

+ Description

+ Benefits

+ Questions

Summary Statement

Lead the front line of public safety for the City of Boise as a senior operational leader within the Boise Fire Department. As the Division Chief of Operations- Fire, you will direct and oversee daily fire operations, staffing, emergency response, and performance standards—ensuring the highest level of service to our community. You’ll provide strategic leadership to Battalion Chiefs both in day-to-day operations and at emergency scenes, while advancing department-wide operational objectives and the Standard of Cover program. Serving as a key liaison to external partners and chairing designated committees, this position offers significant autonomy, trust, and responsibility, with success measured by results and community impact. This at-will role is ideal for a decisive, mission-driven leader ready to shape the future of fire service excellence in Boise.

Essential Functions

+ Performs management, administrative and supervisory duties for assigned programs and area of responsibility. Briefs the Chief and Command Staff on Wildfire and Operations programs. Conducts planning and informational meetings with Battalion Chiefs. Develops program goals and objectives, policies, procedures, response guidelines, and dispatch protocols in compliance with federal, state, and local laws and regulations.

+ Contributes and participates in the department’s annual and ongoing planning process. Utilizes data for decisions to determine optimal strategic direction.

+ Prepares and manages program budgets including staffing, training, and equipment expenses. Monitors purchases and expenditures.

+ Monitors internal operations and procedures to ensure compliance with the collective labor agreement, rules, regulations, policies and procedures, and all official department documents. Ensures all division team members understand, support, and comply with the city’s policies. Reviews labor relations issues, grievances and recommends appropriate resolutions to Assistant Chief of Emergency Services. Keeps Assistant Chief of Emergency Services and all subordinates abreast of important information.

+ Confers and collaborates with other agencies and interest groups to obtain input and coordinate program activities.

+ Establishes and maintains strong media relations.

+ Provides technical support and expertise to various organizations or committees. Monitors and evaluates program impacts and effectiveness.

+ Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Requirements

Required Knowledge, Experience, And Training

+ Ten years of progressively responsible experience in an emergency services agency with three years of experience in a management role, or an equivalent combination of education and/or experience.

+ Must have completed IS-100/200/700/800/300/400.

Intermediate knowledge of:

+ Occupational Safety and Health Administration (OSHA) and National Institute for Occupational Safety and Health (NIOSH) rules and regulations as applied to fire service and rescue organizations.

+ Fire administration principles and practices, rules, regulations, procedures, culture, and traditions.

+ Principles and practices in administration of an organizational training program.

+ Effective instructional techniques.

+ Principles and practices in fire protection, aviation safety, and emergency response.

+ Political dynamics involved in administration of fire department programs and collaboration with other agencies.

+ Effective management and supervisory practices and principles; and strategic planning.

Advanced knowledge of:

+ Incident management, firefighting, emergency medical services, fire prevention, education, hazardous materials response, rescue principles, practices, techniques and procedures.

Ability to:

+ Make accurate assessment of problems and deliver rapid solutions in both normal and emergency situations.

+ Innspire and influence others.

+ Develop staff.

+ Act as a catalyst for change.

+ Effectively manage conflict.

+ Work collaboratively with a variety of teams.

+ Prepare and maintain records and reports.

+ Present ideas effectively verbally and in writing.

+ Effectively handle controversial situations.

+ Effectively use emergency response and management computer hardware and software applications.

+ Use word processing, spreadsheet and database software.

+ Maintain composure and work proficiently under intense stress and other adverse conditions.

+ Analyze administrative and operational problems and develop viable solutions.

+ Delegate authority and tasks as appropriate.

+ Demonstrate emotional self-awareness, accurate self-assessment, and self-confidence; demonstrate self-control, transparency, adaptability, and achievement.

+ Demonstrate empathy, organizational awareness, and service.

+ Display an attitude of cooperation and work harmoniously with all levels of city employees, the general public and other organizations.

+ Communicate effectively in the English language at a level necessary for efficient job performance.

+ Complete assignments in a timely fashion.

+ Understand and comply with all rules, policies and regulations.

+ Maintain prompt and regular attendance.

+ Perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.

+ Individuals must be capable of operating vehicles safely and have an acceptable driving record.

Preferred Knowledge, Experience, And Training

+ Bachelor’s degree in Fire Administration, Public Administration, Business Administration or a related field and ten years of progressively responsible experience in an emergency services agency with three years of experience in a management role, or an equivalent combination of education and/or experience.

+ EMI FEMA Independent Study Programs of IS-230.b, IS-235.b, IS-240.a, IS-241.a, IS-242.a, IS-660 and IS-804

Licensing And Other Requirements

+ Command and Control of Fire Department Operations at Natural and Man-Made Disasters (R308)

+ All-Hazard Incident Management Team C & G Functions

+ USFA Type 3 IMT Course

+ AHIMT Position Specific Section Chief – as assigned

+ Valid state-issued driver’s license.

Special Requirements

Applicants must be able to pass:

+ City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

+ Driving Record Check

+ Transportation Security Administration background check (SIDA)

+ Boise Police Department Criminal Justice Information System Background Check (BPD CJIS)

+ Drug Free Workplace:

+ In accordance with the City of Boise Drug Free Workplace Regulation, this position is designated as safety sensitive and is subject to testing requirements including Post Offer Applicant Testing, Random Testing, Reasonable Suspicion, Post - Accident, etc. Applicants will be required to submit to screening for illegal drug use prior to hire. Appointment to this position is contingent upon a negative pre-employment drug test.

+ This position is required to supervise employees during the performance of critical incident functions which require employees to qualify to carry firearms, perform emergency medical, lifesaving and/or fire suppression activities.

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts

While performing the duties of this job the employee is always lifting/carrying up to 35 pounds, frequently lifting/carrying up to 50 pounds and occasionally lifting/carrying up to 100 pounds. Also, the employee is always pushing/pulling up to 35 pounds, frequently pushing/pulling up to 50 pounds and occasionally pushing/pulling up to 100 pounds. The noise level is frequently very loud. Work includes sensory ability to talk, hear, smell and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, run, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity. Additional physical efforts include: performing firefighting operations while wearing heavy protective clothing and gear in extremely hot and toxic environments; climbing ladders; work in enclosed and confined spaces with limited visibility..

Working Environment

The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, in wet and humid conditions, areas of dust, odors, mist and gases or other airborne matter. Employees are exposed to mechanical and electrical hazards, work in/at heights and confined spaces. Employees will also drive a vehicle as part of this position. Work includes protected exposure to infectious bacteria, bodily fluids and chemicals.

Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.

Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.

Healthcare:

+ ZERO premium medical coverage option for you and your family

+ Low-cost dental and vision options.

+ Post-employment health savings account.

Retirement and Investment Plans:

+ PERSI retirement benefits

+ 401(k) or 457b pre-tax investment options with employer match.

+ 457b Roth after-tax investment options with no match

WellBeing Program:

+ Up to $500 cash per year for participants.

+ Alternative transportation incentives.

Paid Leave – City employees receive generous paid leave:

+ 10 hours of vacation per month, and this increases the longer you stay with the City

+ 12 paid holidays every year

+ 8 hours of sick leave per month

+ 10 weeks Parental Leave

Life & Long Term Disability:

+ Basic Life insurance at no cost to you

+ Long Term Disability insurance at no cost to you

Other optional benefits:

+ Pre-tax Flexible Spending Accounts

+ Supplemental Life Insurance

+ Supplemental Disability Insurance

+ Tuition reimbursement

+ Free local bus pass

+ Corporate discount programs

+ AFLAC

+ Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.

Please visit our website for further details mybenefits.cityofboise.org