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Description

At the Business Service Center, our goal is customer delight. The BSC Service team is responsible for effectively supporting all aspects of the products assigned to Treasury Management, which includes Commercial Online Banking, Lock Box Services, Cash Vault, Remote Deposit Capture, Positive Pay, Wires and ACH Origination.

As a Customer Service Specialist, you’ll be the go-to resource for clients and internal partners, providing expert support and problem-solving for a wide range of banking products and services. Every interaction is an opportunity to make a difference and build trust.

Your responsibilities will include:

+ Responding to inquiries from business clients and internal teams with professionalism and accuracy.

+ Staying up-to-date on Treasury Management products, services, policies, and procedures.

+ Researching and resolving issues of varying complexity, ensuring timely and effective solutions.

+ Educating clients on system capabilities and best practices.

+ Managing incoming calls (volume varies; peak times can be busy) and delivering exceptional customer service every time.

+ Taking ownership of problem resolution from start to finish.

+ Supporting additional projects and tasks as assigned by leadership.

What We’re Looking For

+ Strong communication skills and a passion for helping others.

+ Customer service experience (1–3 years preferred).

+ Self-motivated and able to work independently.

+ Basic proficiency in Word, Excel, and general computer skills.

+ Prior banking or clerical/data entry experience is a plus.

Preferred:

+ Previous experience in banking or Treasury Management support.

Skills That Set You Apart: Communication, problem-solving, adaptability, and a customer-first mindset.

Job Type & Location

This is a Contract position based out of Cincinnati, OH.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cincinnati,OH.

Application Deadline

This position is anticipated to close on Jan 17, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.