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Business Tax Section Manager (Manager I)

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Business Tax Section Manager (Manager I)

Salary

$120,785.60 - $172,764.80 Annually

Location

Portland, OR

Job Type

Regular

Job Number

2026-00019

Bureau

Budget & Finance Service Area

Opening Date

01/05/2026

Closing Date

1/12/2026 11:59 PM Pacific

+ Description

+ Benefits

+ Questions

The Position

Job Appointment: Full-Time

Work Schedule: Monday - Friday. 8-5, alternate schedule may be available after probation

Work Location: This is a manager position. All manager and supervisor positions will be expected to report to their worksites full time. Alternate schedules may be available, but the typical work schedule is Monday through Friday, with occasional after-hours work required to support critical projects or address system issues. Remote workdays remain an option, to accommodate travel, or occasionally focus on major work projects. In-Person work to be conducted at Columbia Square Building, 111 SW 1st Avenue. Remote work must be performed within Oregon or Washington. For more information, click here (https://employees.portland.gov/human-resources/employee-relations/workplace-framework-and-requirements) .

Benefit: Please check our benefits tab for an overview of benefits for this position

Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential (https://www.portland.gov/bhr/class-comp/language-pay-differential-overview) for qualifying employees.

Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a resume and cover letter. Note: Do not include your age, date of birth, or the dates you attended or graduated from school. Only provide this information if it is specifically requested to meet job requirements or to follow federal, state, or local laws or rules.

Position Summary:

This Manager will be responsible for overseeing the Business Income Tax section, and will have three (3) Supervisor II’s, one (1) Analyst II, and one (1) Regulatory Coordinator directly reporting to them.

What you'll get to do:

+ Manage and direct the development, implementation, and evaluation of processes, systems, procedures, and goals for taxpayer assistance, return processing, suspense and account maintenance, and filing enforcement activities or audit processes.

+ Plan, organize and manage the work of staff to achieve the established goals and performance measures.

+ Review and analyze pertinent statutes, regulations, ordinances, and policies for impact on activities.

+ Develop and establish performance requirements and personal development targets for staff.

+ Prepare and present narrative and statistical program performance reports and recommendations to supervisors, management, and executive-level positions.

+ Develop code, regulations and policy:

+ Collaborate with Tax, Audit & Accounting, and Revenue Division's management leadership team to develop vision, goals, and strategy; implement; evaluate; and improve plans for overall administration of tax programs administered by the divisions.

+ Collaborate with Revenue Division management and pertinent staff to develop recommendations for changes and enhancements to code, regulation, and policy as needed for tax programs the division administers. Including Metro/Multnomah County representatives and other stakeholders in the development of same where appropriate.

+ Participate in and propose process and program development for new and evolving programs by working with managers, Metro/Multnomah County, and other stakeholders to develop procedures, identify issues, propose solutions, and monitor program performance to improve service delivery and meet customer and taxpayer needs.

+ Recruit, screen, interview, and reference check the hiring of supervisors and staff.

Have a question?

Contact Information:

TroyLynn Craft

Senior Recruiter

[email protected] (https://www.governmentjobs.com/careers/portlandor/jobs/newprint/[email protected]%C2%A0)

To Qualify

The following minimum qualifications are required for this position:

+ Experience applying the principles and practices of operational and strategic planning, current business communication, program evaluation, and budget preparation and administration.

+ Experience analyzing, interpreting, explaining, and applying relevant federal, state, and local laws, statutes, regulations, and ordinances.

+ Experience communicating clearly and effectively, both verbally and in writing, including presenting information, proposals, and recommendations in a clear, persuasive manner to public audiences.

+ Experience establishing and maintaining effective working relationships with those contacted in the course of work; demonstrate tact, diplomacy, and patience, and gain cooperation through discussion and collaboration.

+ Experience managing a multicultural workforce, promoting an equitable workplace environment, and applying equitable program practices to diverse and complex services.

A typical way of obtaining the above knowledge and abilities would be a combination of education and experience such as:

+ Education/Training: Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, accounting or finance.

+ Experience: Four (4) years of progressively responsible experience developing, implementing, and managing programs, projects, and/or personnel functions within an organizational unit.

The Recruitment Process

STEP 1: Apply online between January 5 - 12, 2026

Required Application Materials:

+ Cover letter:

+ Details are key! The city uses a merit-based system, so your cover letter should be thorough and specifically address each qualification listed in the "To Qualify" section of the job announcement. Your cover letter can exceed one page, to ensure you are able to provide the detailed information for every qualification. Follow the instructions, as a subject matter expert will be evaluating your details to confirm that you meet the minimum requirements.

+ Resume

+ Note: Do not include your age, date of birth, or the dates you attended or graduated from school. Only provide this information if it is specifically requested to meet job requirements or to follow federal, state, or local laws or rules.

+ Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions)

Optional Application Materials:

+ If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment.

Application Tips:

+ Your cover letter can exceed one page, to ensure you are able to provide the detailed information for every qualification. A subject matter expert will be evaluating your details to confirm that you meet the minimum requirements.

+ Your résumé should support the details described in your cover letter.

+ How We Determine Pay: The City of Portland is covered by the Oregon Equal Pay Act (https://www.oregon.gov/boli/workers/pages/equal-pay.aspx) . Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all your relevant experience.

+ Do not attach any additional documents.

+ Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.

+ You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage use AI to generate ideas and then tailor them to reflect your own experiences and skills.

+ All applications must be submitted via the City's online application process.

+ E-mailed and/or faxed applications will not be accepted.

Step 2: Minimum Qualification Evaluation: W e ek of January 12, 2026

+ An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%.

+ Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.

+ You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 (https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes#toc-examination-review) for complete information.

+ Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

Step 3: Establishment of Eligible List: Week of January 19, 2026

+ Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.

Step 4: Selection (Interview): Early February

+ Hiring bureau will review and select candidates for an interview.

+ Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.

Step 5: Offer of Employment:

Step 6: Start Date

+ A start date will be determined after all conditions of employment have been met.

*Timeline is approximate and subject to change.

Additional Information

Click here (https://www.portland.gov/bhr/career-center/recruitment-policy) for additional information regarding the following:

+ City of Portland Core Values

+ Recruitment Process - Work Status

+ Equal Employment Opportunity

+ Veteran Preference

+ ADA, Pregnancy, and Religious Accommodations

An Equal Opportunity / Affirmative Action Employer

A Career with the City of Portland offers many Employee Benefits

We offer a comprehensive benefits package, including but not limited to

+ Health Care (Medical, Vision and Dental)

+ Carrot Fertility

+ Wellness Benefits

+ Life Insurance

+ Long-term disability coverage to eligible employees and their families.

+ Employee Assistance Plan

+ Flexible Spending Accounts

+ Retirement

+ Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer

+ Family Medical Leave

+ City Paid Parental Leave

AND SO MANY MORE!

Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers (https://www.portland.gov/bhr/benefit-offerings/benefits-quickstart-guide/benefit-plan-summaries-highlight-guides) .

01

Thank you for your interest in the City of Portland. We value your time and hope to make your application experience as positive as possible.

Your Cover Letter and Resume are an important step to assist us in the review for minimum qualifications for the posted vacancy.

In your Cover Letter, write specific and unique responses to address each of the minimum qualification listed in the "To Qualify" section. The information you provide must correctly reflect your work history/resume. A lack of information in your application materials to each of the minimum qualifications may result in elimination from the recruitment.

Note: Request for veterans' preference, please add a copy of your DD214 and/or Veteran's Benefit letter. All documents must be uploaded by the closing date and time of this announcement.

Have you read and understood all the information listed above?

+ No - If you have a questions, please contact the recruiter on the announcement.

+ Yes

02

Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)

03

The City of Portland receives public records requests at times. Please indicate which response you find appropriate: (Answer will not disqualify you from the process)

+ My application was submitted with the understanding that the City of Portland would keep the information confidential and would only disclose the information if ordered to do so. I would not have submitted this application without the promise of confidentiality.

+ You may release my application; I am waiving confidentiality.

Required Question

Employer

City of Portland

Address

1120 SW 5th Ave, Room 987 Portland, Oregon, 97204

Website

http://www.portlandoregon.gov/jobs

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