• Customer Service Representative

    Astrix Technology (Marietta, GA)


    Customer Service Representative

     

    Manufacturing & Utilities

    Marietta, Georgia, US

    + Added - 06/01/2026

     

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    _Join a team where precision, communication, and customer service come together. We’re hiring a Customer Service Representative to support a leading chemical manufacturing company, offering a hands-on role in shipping coordination, order processing, and customer support within a fast-paced warehouse office environment._

     

    **Location:** Marietta, GA (Onsite)

    **Schedule:** Mon–Fri, 8am–5pm

    **Pay:** $24-$26/hr

    What You’ll Do

    + Answer phones and assist customers

    + Enter and process orders (POs, pricing, delivery dates)

    + Prepare shipping documents (BOLs) and send tracking info

    + Coordinate UPS shipments and oversee outgoing freight

    + Invoice shipped orders

    + Handle AR tasks, including occasional collection calls

    + Update customer databases

    + Process sample and MSDS requests

    + Support equipment orders and basic tech questions

    + Work with sales reps on customer accounts

    + Approve freight bills and update reports

    + Enter RMAs and vendor invoices

    + Help with monthly sales and AR reports

    Qualifications:

    + High School Diploma

    + Customer service experience within a warehouse or manufacturing environment

    + Familiarity with shipping documentation and order processing, including Bills of Lading (BOLs), Purchase Orders (POs), RMAs, invoices, and related paperwork

    + Strong organizational skills with the ability to manage time effectively and prioritize multiple tasks

    + High attention to detail and accuracy in data entry and documentation

    + Strong communication skills and a customer-focused mindset

     

    _***This job description is a complete list of all desired skills but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!***_

    INDBH

    \#LI-DNP

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.