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Overview

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs.

Microsoft Industry Solutions Delivery (ISD) is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Within ISD, the Custom Solutioning organization plays a specialized role: it operates primarily in presales, partnering closely with customers and account teams to shape complex, highly tailored solutions. Unlike a standard Area Solution Architect role, Custom Solutioning maintains a different balance of presales versus delivery, with a strong emphasis on early engagement, solution design, and bringing clarity to customer needs long before execution. Together with our partners, we help Microsoft’s most strategic customers worldwide address their specific challenges and provide comprehensive, industry-specific solutions that meet their unique requirements.

As a Solution Architect in ISD Custom Solutioning, you will work closely with clients to understand their business needs and translate those requirements into well designed systems, applications, and processes. You’ll define complex technology architectures involving Data Platform and Artificial Intelligence to address key business challenges and ensure solutions align with client goals. Serving as a trusted advisor, you’ll guide design activities, typically within project teams, and occasionally while working on customer sites. Clients are primarily located in the Americas and EMEA, and international travel may be required.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ **Customer & Partner Engagement**

+ Gather insights from a broad range of stakeholders and the main business sponsor to shape project definition and execution.

+ Socialize business solutions and project approaches with stakeholders to validate and adjust as needed. **Customer Advocacy & Insights**

+ Drive an evidence-based approach to represent the customer/partner as an advocate.

+ Share insights with Product Engineering and business teams to improve Microsoft technologies, products, and services. **Solution Architecture & Design**

+ Define and document architecture through an Architecture Description Document.

+ Develop solution approaches, estimate efforts, and structure projects to deliver outcomes.

+ Manage ambiguity in requirements and constraints; document assumptions and implications. **Business Value Realization**

+ Work with customers to demonstrate business value (e.g., revenue release, cost savings) realized by the solution. **Intellectual Property & Best Practices**

+ Generate new or improve existing intellectual property.

+ Identify reusable patterns and drive IP reuse across customers.

+ Recommend practices for pre-sales and delivery; contribute to internal/external communities. **Thought Leadership & Collaboration**

+ Lead virtual teams around technologies and customer challenges.

+ Share ideas, insights, and strategic technical input across internal communities and broader Microsoft teams.

+ Leverage knowledge of Microsoft architectures and competitive landscape. **Other** ** **

+ Embody our culture and values. (https://www.microsoft.com/en-au/about/values)

Qualifications

Required

+ Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years’ experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years’ experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR equivalent experience

+ 2+ years managing multiple projects or portfolios

+ 1+ year(s) experience leading blended, multidisciplinary teams

Preferred:

+ Technical expertise on Data Platform and AI Solutions on Microsoft Azure such as Fabric, Synapse, Copilot Studio, Azure Machine Learning, Agentic AI.Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years’ experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Data & App, Application development)OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years’ experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR equivalent experience

+ 8+ years technical sales experience

Solution Architecture IC5 - The typical base pay range for this role across the U.S. is USD $122,500 - $214,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $154,500 - $231,700 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)